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Auredu31 · ‎07-30-2023

Bonjour

Je rencontre un soucis sur mon compte j'ai oublié mon adresse mail. Donc impossible de me connecter à mon ancien profil Strava. J'ai ouvert un ticket mais pas de réponse....

Merci d avance

Scout · ‎07-30-2023

Hello Auredu31,

Thank you for your post and sorry for any issues. I see your email to our support team and someone will get to you to help you resolve your issue. Please note that we prioritize tickets from our subscription athletes, however we still do our best to get to everyone's support requests as quickly as possible. Thank you for your patience!

Cheers,
Scout (she/her)
STRAVA | Community Hub Team

View solution in original post

Scout · ‎07-30-2023

Hello Auredu31,

Thank you for your post and sorry for any issues. I see your email to our support team and someone will get to you to help you resolve your issue. Please note that we prioritize tickets from our subscription athletes, however we still do our best to get to everyone's support requests as quickly as possible. Thank you for your patience!

Cheers,
Scout (she/her)
STRAVA | Community Hub Team

Auredu31 · ‎07-30-2023

Merci de votre réponse. Si jamais le ticket que j'avais ouvert #2682243.

Merci d avance

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