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get activities response is empty for an athlete. Privacy/setting issue?


Hello all,

We have an app that pulls activities from Strava's get activities endpoint for around 20 authorized users. For only one athlete, the API response from Strava is empty, even when querying up to a week earlier. Looking at the app itself, this athlete's profile has daily activities. 

The response does not indicate any error with the authorization token, client ID, or secret. We tested pulling on our own accounts with more stringent privacy settings enabled, and the Strava API response still had our activities. 

What other causes could there be? Thanks in advance