Devices and Connections
Tracking your progress and reaching your goals, one activity at a time. Whether it's troubleshooting an existing device or looking into purchasing something new, find the insight you need from athletes just like you.
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Forum Posts

Resolved! Strava yoga activity disappeared

I recorded a yoga workout in strava on my Samsung 6 classic watch not connected to my mobile. When the watch connected to the mobile nothing synced and the workout has disappeared. The watch shows 0 unsynced in the settings. I thought I didn’t need m...

Mazza by Mt. Kenya
  • 200 Views
  • 2 replies
  • 0 kudos

Resolved! Discrepancy with calories burned

Hello. I'm writing about a discrepancy with "calories burned" on my latest Strava activity (I will insert screengrabs) and hoping someone can help me. For context, my Strava account is linked to my Fitbit account and automatically uploads my runs int...

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Resolved! Mini fit app syncing with Strava

Hi any help as to why my mii band 7 is missing distance when syncing with Strava from the mii fit app.  The full GPS route is there but the distance is being shortened when sending from miifit in km and showing in Strava in miles.  

Resolved! App Authorisation

Hi - activities logged on Strava have synched with my enthuse fundraising page without issues in the past. Yesterday, none of my two activities did synchronise with my enthuse page, but today's activity did. Any ideas of how I can 'force' a synch for...

einalem by Mt. Kenya
  • 101 Views
  • 2 replies
  • 1 kudos

Resolved! Missing some workouts from Samsung Watch

Tried to ask Strava support for help twice, no help so far, so decided to ask the community...I try to migrate my sport tracking from Garmin Instinct2 to Samsung Galaxy Watch 6 LTE. Syncing configured in both Garmin Connect and Samsung Health and I c...

AnnaAu by Mt. Kenya
  • 399 Views
  • 2 replies
  • 0 kudos

Resolved! ICG indoor trainer app Data sync

  I use the ICG Indoor training app when working indoors. Everytime I do, when it syncs to my strava it increases the average power. I contacted ICG who gave me a few things to try,deleting both ICG and strava apps etc,none of which has worked. Anyon...

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Fraz1001 by Mt. Kenya
  • 2099 Views
  • 5 replies
  • 0 kudos

Resolved! Swim pace incorrect

Hello - my swim which is imported from my Garmin Forerunner 645 music is being calculated incorrectly by Strava. The pace is showing as 1.59/100m however the lap analysis shows that no lap exceeds 1.55 (see images below). On my Garmin app the pace is...

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Abi11 by Mt. Kenya
  • 2403 Views
  • 8 replies
  • 15 kudos

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