Devices and Connections
Tracking your progress and reaching your goals, one activity at a time. Whether it's troubleshooting an existing device or looking into purchasing something new, find the insight you need from athletes just like you.
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Forum Posts

route generation problem

Hello dear creators of Strava! I am writing to you because of the latest update with Strava routes, they are very poorly generated, they are of the same type and do not correspond to the requests at all. I understand that the developers wanted to do ...

bzzzbzzz by Mt. Kenya
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  • 6 replies
  • 34 kudos

Resolved! Processing Activity stuck

I was trying to upload my 10 mile run from my Apple Watch like normal (importing it) and it just got stuck at "processing activity". I left it overnight and it just disappeared but didn't process. I don't know how to make the run show up on my feed. 

Resolved! Strava heart rate tracking - Samsung

Hi all, I have a Samsung S21 Ultra and a Samsung Glaaxy Watch 5 Pro. I'm trying to understand when Strava should be capturing my heart rate info when tracking a run.Tracking via Galaxy Watch 5 Pro ️ : when I trigger my excercise recording via the Str...

Resolved! I want to record my swims on Strava!

Please help… I bought a Fitbit inspire 2 for the sole purpose of recording swims on Strava. I’ve synchronised both accounts and tested a walk with just the Fitbit (phone left at home) and upon finishing the walk as I returned home, Strava had uploade...

Resolved! Strava not receive map data of zepp

Hi team,I had activities on zepp app, having map data, when it synced to strava automatically. Then access to strava, Strava doesn't have map, and it show 'treadmill' instead.How to solve this issue. Thanks alot

Resolved! Last run not uploading

  I tracked a run through the strava app on my watch galaxy 4 as I always do. Finished the run. Saw the times and pace. I see no record of it on the app and there's nothing I can see on the watch app. What can I do to retrieve this? 

Zwift ride video clip upload

Hi,Has anyone had issues as regards playback of Zwift ride video clips on Strava? Video clips are meant to be 15 seconds long but mine gets to around 3 seconds and just repeats in a loop Thanks

Gbrown by Mt. Kenya
  • 99 Views
  • 1 replies
  • 0 kudos

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