Help - App and Devices used with Strava.

[SiRanshaw]

Think I've got things a little messed up - I use Strava, Apple Watch and a Garmin Edge 530 for my cycle rides but having loads of problems with duplications everywhere.

Furthermore - todays ride (on Strava app and website) shows no heart rate data. Heart rate data DOES show on my Garmin Connect, Apple Fitness App though (latter under the Strava tag).

Not sure if I should just start everything from scratch. Anyone else use these three apps/devices? How do you manage yours?

Sorry for such a complex question on my first visit here.

Many thanks

S

[Tbobx]

I think Strava could help solve this problem by flagging duplicate activities with a banner. That way the user has an opportunity to remove one of the activities, and it also allows followers/viewers to know that there’s another identical activity. 

[patrickz]

Strava is synced from my wahoo bike computer, than my whoop will also display the same cycling activity after my HR comes down. I believe this causing me to have twice as much time counted on my overall activities. I still want my fitness activities to show up on my strava feed- hockey, swimming...general exercise, But I don't want to have my cycling counted as double- do I have to manually delete all WHOOP cycling activities? Or can I set that up automatically? 

[Jane · Accepted solution]

Hi @SiRanshaw 

Thanks for joining the Community and also for your post.

It's becoming more common for Strava Athletes to record their activities  using multiple devices.  At the current time we don't provide a way on Strava to merge multiple recorded streams of data for the same activity, so if you record and upload from multiple devices you may end up with duplicates on your Strava profile, which is not ideal.   When this happens, we ask that you delete the duplicate, or change the activity privacy settings, so your times don't appear twice on segment or challenge leaderboards.

It sounds like you might be having difficulty getting your heart rate data to show on some activities?  If you would like assistance with that, please submit a support ticket and we’ll be happy to investigate further.