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Huawei Band 7 records not syncing to Strava

Huaweiband
Mt. Kenya

If i record on the Huawei Health app it syncs right away. The Band 7 doesnt sync. Could it be that Band 7 doesnt record GPS? The Band 7 doesnt support the Strava app so it syncs to Huawei Health on my smartphone and then to Strava. I just got it today.

1 ACCEPTED SOLUTION

Jane
Moderator Moderator
Moderator

Hello,

Thanks for posting.  

Please submit a support ticket and we’ll be happy to investigate further.


Jane (she/her)
STRAVA | Community Hub Team

View solution in original post

1 REPLY 1

Jane
Moderator Moderator
Moderator

Hello,

Thanks for posting.  

Please submit a support ticket and we’ll be happy to investigate further.


Jane (she/her)
STRAVA | Community Hub Team