Saved activity not showing

[Sujeet]

Hi 

I am new here so maybe this is a repeated query. I just finished a ride and saved the data on the app. It even shows in the notification bar of the app that you can see the analytics by clicking. However, when I click that, it opens an earlier ride of august 19th. Also, I can’t find the Aug 21 (I.e. today) ride anywhere. Nor is it synced with health app. Did I make a mistake in saving the ride or is it something else I should do. 

[Jane · Accepted solution]

Hello @Sujeet 

Thanks for your post. I've escalated it to our Support Team and someone will get in touch with you soon. We'll need to have a look at your account and activities to help troubleshoot what's going on in this scenario.

This post has been escalated to our Support team. If you have a similar question please submit a support ticket and we will investigate further.