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Suunto to Strava errors

MelissaB
Mt. Kenya

I am consistently getting errors in the data uploaded to Strava from my Suunto watch. The Suunto data is accurate but when it comes up in Strava it is wildly inaccurate. This is happening for runs and hikes. For example, today I hiked 8 hours but Strava is saying my moving time was just 1 hr 10min with an average time of about 20kph! Looking at ‘pace’ analysis it looks like whole sections of time have disappeared (but the original Suunto data is fine). Any suggestions about what’s going on?

1 ACCEPTED SOLUTION

Jane
Moderator Moderator
Moderator

Hello @MelissaB 

Thanks for your post and sorry to hear your moving time isn't being calculated accurately.  This is likely due to how Suunto formats the data in the file. 

Please refer to this information at this link for instructions on how to swap your distance stream on the activity; that may help resolve the issue.

Let us know if that helps.


Jane (she/her)
STRAVA | Community Hub Team

View solution in original post

1 REPLY 1

Jane
Moderator Moderator
Moderator

Hello @MelissaB 

Thanks for your post and sorry to hear your moving time isn't being calculated accurately.  This is likely due to how Suunto formats the data in the file. 

Please refer to this information at this link for instructions on how to swap your distance stream on the activity; that may help resolve the issue.

Let us know if that helps.


Jane (she/her)
STRAVA | Community Hub Team