Devices and Connections
Tracking your progress and reaching your goals, one activity at a time. Whether it's troubleshooting an existing device or looking into purchasing something new, find the insight you need from athletes just like you.
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Forum Posts

Best practices - apps & devices

I use Strava and have a Google phone and Strava doesn't sync to Google Fit. (I've disconnected accounts, revoked/granted permissions, cleared cache & storage and gone through a few other steps as guided on various websites.)I've just purchased a Sams...

Resolved! End of activity cut-off when syncing

Hi,I hope I've put this in the right place.I've been using Strava for several years, but earlier this year got the Pixel Watch to make my tracking more accurate, to give heart rate etc.  I use the Strava App on the watch and use it for both running a...

Resolved! Strava doesn’t synch with Samsung Health

I have a Samsung S22 phone and now I bought a Galaxy Watch 6. I was using a Garmin watch to synch my running to Strava and no issues. So I followed the steps to connect Samsung Health to Strava: logged in Samsung Health and went to settings and added...

Neuza by Mt. Kenya
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Resolved! Issue with heart rate on One UI 5

Hello I recently updated my Samsung Galaxy Watch 4 to One UI 5, since then I have issue with getting heart rate when I'm doing exercise (I mostly do running).Sometimes it only shows a static number from start till end, sometimes it gets only zero, so...

Resolved! Health Connect Android

Hi,Do you have plans regarding the Android implementation for Health Connect? Specifically, I'm referring to writing data into the Health Connect app.

Resolved! Map not shown when I only brought the Galaxy Watch

I usually work outside with the galaxy watch 4 without my smartphone. and it used to draw a map 3 days ago. but it hasn't drawn a map for 2days. I ran the same route. I pressed the start button as usual. but I don't why the map hasn't been displayed ...

jhbaek by Mt. Kenya
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Resolved! Change the Watch Face

I have a Galaxy Watch, SM-R800, and recently downloaded the Strava app. I've completed a few runs using the app and like it as it downloads to my phone so I can see the data.However, when I'm running I have trouble seeing the distance. I appears in t...