Devices and Connections
Tracking your progress and reaching your goals, one activity at a time. Whether it's troubleshooting an existing device or looking into purchasing something new, find the insight you need from athletes just like you.
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Forum Posts

Resolved! Last run not uploading

  I tracked a run through the strava app on my watch galaxy 4 as I always do. Finished the run. Saw the times and pace. I see no record of it on the app and there's nothing I can see on the watch app. What can I do to retrieve this? 

Resolved! Strava doesn’t import 3rd party workouts from Apple Health

Hello. I use Strava on my iPhone and Apple Watch, and have it connected to the Health app. It imports activities recorded with the  iOS activities app just fine. But if I record a workout with a 3rd party app which writes to Health, Strava does not i...

Uneaqs by Mt. Kenya
  • 6100 Views
  • 4 replies
  • 4 kudos

Resolved! Huawei Band 9

I wanna ask about this, i did a run on treadmill but the result was not synchronized/sent to strava. is there something wrong with it or explanation? before i did an outdoor run it was fine, it was synchronized and the heart rate also show up in stra...

Resolved! Moving time updates when you correct distance

Hi, Does anyone understand why when you use the 'Correct Distance' feature after posting an activity, it also updates your moving time? I use stryd for running which usually cuts off a bit of distance, but when I correct it my moving time and also av...

Google Pixel Watch 1 not syncing activities to phone

I have done numerous runs in the last few weeks using the Strava app on my Google Pixel Watch, of which most runs have never synced with my phone and thus my account. My watch has 0 unsynced runs... I have tried all of the recent solutions given on t...

Resolved! Huawei health cannot sync to strava

I unlinked my Huawei Health account to my previous Strava account, which belongs to my sister, and linked my Huawei Health account to my new Strava account, which is mine, but it seems like my old Strava account can still be able to sync my data from...

Resolved! Syncing error Stryd

Although most third party issues look to have been solved. I still have issues with stryd and syncing to Strava. I reached out to Stryd, they’ve indicated that the issue still lies at Strava. 

JapperH by Mt. Kenya
  • 400 Views
  • 2 replies
  • 1 kudos