Strava Features Chat
Need assistance troubleshooting or have questions about a Strava feature or function? Share your experience among our athletes to help you get back up and running.
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Resolved! Feedback: Heatmap changes

What have you done to Heatmaps?  I do not care about businesses, or where other people have run, walked, or biked, and the new color selection interface does not allow basemap changes from the same interface (as it should).  Also, as I zoom out, the ...

GuyBeels by Shkhara
  • 97 replies
  • 634 kudos

Resolved! Heatmap still showing line after activity cropped

Hi,I went on a hike but forgot to end it, so the drive back home was registered as part of the activity and also showed up on the heatmap.Cropping the activity removed the drive from the hike, but this didn't remove the 8 kilometers of driving from t...

dsandem by Mt. Kenya
  • 1 replies
  • 0 kudos

New route builder seems even worse than previous version

I started up the app today and was greeted by a routes interface that is somehow even worse than the previous version.It preserves aspect of the route builder that I disliked the most: it seems to simply use other people's routes to suggest one for y...

UN by Mt. Kenya
  • 3 replies
  • 10 kudos

Resolved! [RESOLVED] Web Personal Heatmaps not updating

UPDATE FROM STRAVA: Hi all! We've released a fix that should resolve this issue! Please let us know if you are still missing activities from your personal heatmap.   Looks like no activity routes have updated on my heatmap since March 25th. I did the...

Resolved! Route not shown on Heatmap

Hello all, On of my rides are not shown on the Heatmap, even though the activity has been recorded:  Anyone else who have met this problem or is there some kind of box I have ticked, that makes this ride i...

Thorkild by Mt. Kenya
  • 8 replies
  • 6 kudos

Resolved! Activity Map

I think it would be neat to see activities populate on the map. Let me explain…Someone posts an activity (anyone, not just someone you follow) and it shows up on the map where the activity occurred with their profile photo. You could filter the map b...

corn24 by Mt. Kenya
  • 1 replies
  • 0 kudos

Resolved! some activities missing from personal heatmap

I am trying to use the heatmap to find new trails, by comparing my routes with the global routes. Some but not all of my routes are missing. I have seen a few other related reports such as

kielni by Shkhara
  • 12 replies
  • 19 kudos

Resolved! Personal heatmaps seems broken

As an international traveler was one of the coolest features. On the webI no longer can zoom out very far.  No longer see workout aggregates.  Basically difficult/impossible to find my own workouts.  Hopefully this is a known bug or bad release and g...

flipkin by Mt. Kenya
  • 13 replies
  • 28 kudos

Resolved! Manual mode routing in-between waypoints?

Hello, the Strava map editor is getting better and better. Good work!Still one thing that grinds my gears. Can you please add the possibility to use the "Manual mode", (ie. no routing) in-between waypoints? As it is now the feature it only seems to w...

knixen by Mt. Kenya
  • 7 replies
  • 8 kudos