Strava Features Chat
Need assistance troubleshooting or have questions about a Strava feature or function? Share your experience among our athletes to help you get back up and running.
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Forum Posts

Resolved! Pin a route

I have routes downloaded for offline use. I want to use these routes on a run/hike. Unfortunately the route gets un-highlighted and in the middle of nowhere, I am stuck.I suspect if I clicked "do this route" in Strava it would work but on a very long...

bricin by Shkhara
  • 2220 Views
  • 5 replies
  • 0 kudos

Resolved! Creating new route on mobile app

Hi I used to create new route on Strava mobile app. But it seems it’s no longer possible. When I go to my profiles / routes, existing routes are displayed, but I can’t find how to create a new one.  I’m using the last app version 309.0.0, and my subs...

Pierre73 by Mt. Kenya
  • 6800 Views
  • 8 replies
  • 6 kudos

Resolved! Downloaded maps on the iOS app

A recent iOS app update seems to have made it harder to manage my downloaded route maps.Previously in Maps > Saved > Saved Routes, I could see which routes were downloaded via a small icon against each listed route. You could also download them from ...

Creating routes with segments

When creating long routes 300+ km not all segments are shown. I understand the reason for this due to the huge amount of segments. But would be great if the stared segments are prioritized. Otherwise they will not be loaded as part of the route to my...

NADH by Shkhara
  • 3631 Views
  • 8 replies
  • 4 kudos

Resolved! Routes: No editable Trackline

Hello.When I plan a route with Strava, I can see the route as a line on the map. This no longer works. If I change the view to satellite or hybrid, the route disappears and there is no editable line (route). Mac OS X. Safari & Firefox.Is there a solu...

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MarcusE by Mt. Kenya
  • 1192 Views
  • 1 replies
  • 0 kudos

Unsafe Routes

I used the Routes feature in search of a new, ~60 mile spin around DC. One of the suggested courses took me to a busy, non bike-friendly intersection just off the capitol beltway in Northern Virginia (pics att.)   . I would never consider riding thi...

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pduffydc by Mt. Kenya
  • 3784 Views
  • 6 replies
  • 8 kudos

routing issues

Using Strava routing including unpaved sections is always an adventure. First, those routes almost always include at least one unrideable or even impassible section. Second, the Strava route builder is often refusing to include sections that are well...

Resolved! Create running routes on website not routing properly

Anyone else having problems with route planning?  Since last week, creating running routes has been problematic, with routes diverting off from roads even when 'follow most direct' is selected.  It's making route planning a pain, wondered if it's a k...