Strava Features Chat
Need assistance troubleshooting or have questions about a Strava feature or function? Share your experience among our athletes to help you get back up and running.
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Incorect Total distance of my bike

I have a problem. The full distance of one of my bikes is incorrect. Strava shows that the bike has ridden 11,203 km, but it should be 4,683 km. I last verified the distance at 4,344 km. Since then, I have had 5 activities with this bike, with a tota...

Resolved! Calories burned not showing on Strava

My last 2 walks are not showing the calories burned, yet prior to those that has always shown on my activity feed. I’m not using a different device so I’m confused as to what’s happening? My other activities: indoor and outside cycling are showing ca...

Wrong stats progress time span

 Shows wrong summary stats for 7D, 1M, 3M, 6M and 1Y.How to reproduce: iOS app go to You-> Progress -> [Select any time span]If 7D and 1M is selected the summary shows Today stats. The chart is correct but not Distance, Time and Elev gain.Same if you...

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Linto by Mt. Kenya
  • 200 Views
  • 3 replies
  • 0 kudos

Resolved! Segments doesn’t appear

My segment doesn’t appear in the general classification. Strava tells me that I hide the start and end of my ride. I want to change that but I can’t. I only have the possibility to keep the hiding mode on 200meters or more. Do someone know how I can ...

Resolved! Reordering profile main activities

Unsure why the default sport selected (running) isn’t the main graph displayed on my profile and is instead something done secondary (weight training). is there an option to customize what is displayed on initial viewing? thanks 

Resolved! Uploading a route from Komoot

I have recently uploaded route that I have recorded on Komoot onto Strava, which works fine, but the total km ridden on the Komoot ride is not adde to my weekly total. Do I need to do anything else?

Resolved! Pace & distance not tracking during activity

  my distance and pace for some reason isn’t being tracked during the activity. However, when I save the activity leading it to post the run, it then shows the distance I ran and pace I was running at (rest of data). Can someone please help me why my...

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Resolved! annual statistics by activity type

The training calendar gives the distance travelled for each year. Is there any way you can work out your annual statistics just for one activity type, such as running?

u003f by Mt. Kenya
  • 9300 Views
  • 4 replies
  • 3 kudos