Strava Features Chat
Need assistance troubleshooting or have questions about a Strava feature or function? Share your experience among our athletes to help you get back up and running.
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Resolved! Group Challenges User Interface

Hi, in the recent past (Winter 2022) group challenges would show the individual contributions of participants working together towards a goal. That was highly encouraging to members because it showed the work they put in to the collective goal.Now fo...

Resolved! Calories burned not showing on Strava

My last 2 walks are not showing the calories burned, yet prior to those that has always shown on my activity feed. I’m not using a different device so I’m confused as to what’s happening? My other activities: indoor and outside cycling are showing ca...

Resolved! Moving Time Error

I recorded a hike on my Garmin Etrex with an elapsed time of 4:12:51 and moving time of 3:54:26. When it loaded to Strava the elapsed time showed as 4:12:46 which is fine but the moving time came up as 00:00:59 giving a pace of 11s/mile. A new world ...

alif18 by Mt. Kenya
  • 100 Views
  • 1 replies
  • 1 kudos

Resolved! Alpine (downhill skiing)

 There’s an icon for Alpine skiing, but it doesn’t work.  Uphill distance in the chairlift is included (!!) so speed is completely skewed.  Also, non-sensical segments, perhaps from summer hiking or mountain biking (?) are included in stats.  The alp...

JaniceB by Shkhara
  • 5938 Views
  • 7 replies
  • 10 kudos

Resolved! How to compare previous year's stats with current?

Hi - Is there a way to view previous year's stats to compare with current? So for example, I might want to compare my rides over the last few years to see how many miles or climbing etc, that I've done in each year to monitor how I'm doing this year....

AMoss by Mt. Kenya
  • 10897 Views
  • 3 replies
  • 5 kudos

Resolved! Biggest Climb in My Stats

I noticed the biggest climb is missing from my stats. I remember it used to be there but now there is no value, just a blank field. Any ideas?

robpa by Mt. Kenya
  • 400 Views
  • 2 replies
  • 1 kudos