Strava Features Chat
Need assistance troubleshooting or have questions about a Strava feature or function? Share your experience among our athletes to help you get back up and running.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

[KNOWN ISSUE] Problems creating Routes

UPDATE FROM STRAVA: We're aware of a technical issue that may impact some Athletes who are trying to create longer routes. Sincere apologies for this issue.  Our Team is working on a fix, and we will update this thread when we have more information. ...

Wurfy by Shkhara
  • 18 replies
  • 61 kudos

Resolved! Goal yearly KMs don't match activity feed yearly KMs

Hi,I'm using Strava for cyling, feeding Strava from my Wahoo Roam 2.When I add up my yearly KMs from the activity feed vs what I see in my yearly goal total KMs, the KMs show in goals are higher by 75 to 100 KMs, it changes everytime do a ride, as I ...

Fred73 by Mt. Kenya
  • 1 replies
  • 0 kudos

Resolved! I have changed age group but Strava does not recognise it

Hi there,  I just realised that I turned 65 last October, but none of my efforts show up when I filter by the 65 - 74 age group.  On a ride I did at the weekend, all segments that I am shown as having completed show me as placing "-/123" (for example...

TimP1 by Mt. Kenya
  • 3 replies
  • 0 kudos

Resolved! Following People I Didn't Request

Strava has me following people I didn't follow / request. When I delete them it deletes someone I actually do follow. It's like it's mixed up names or something. I deleted everyone I follow and then added back those I want to follow but it followed p...

Sheila by Mt. Kenya
  • 2 replies
  • 0 kudos

Resolved! Share your Strava Maps story to win 1-year of subscription!

Whether you use suggested routes to find your new favorite neighborhood loop, download offline maps to trek through the backcountry, or use Heatmaps to find new places to explore — we want to hear how you are using Strava Maps! Tell us what you value...

Marya by Community Manager
  • 8 replies
  • 27 kudos

Fitness Age BMI Recommendations

 Not sure where is the best place to log it. I only start using Garmin this week, so not sure if it’s something that’s going to correct itself. Under my fitness age I have a recommendation to lower my BMI from 20.5 to 22.7.

Milena by Mt. Kenya
  • 1 replies
  • 1 kudos

Resolved! Benefits of marking a ride "commute"?

I've been marking rides to and from work as commutes pretty diligently, but I see from various reports on the site that commutes can be hidden, which makes me think maybe they aren't meant to be treated as significant exercise? I ride as hard on comm...

heaths by Shkhara
  • 5 replies
  • 8 kudos

Resolved! Club overview text cut off

   The iPhone app doesn’t you read the full group description. Idk if that is just a bug or something that has been missed. 

IMG_0742.png IMG_0741.png
MMenon by Mt. Kenya
  • 4 replies
  • 0 kudos

Community Hub Quick Help

Connect with the Community Hub Team

Have Feedback about the Community Experience?
Visit our Feedback Group

Need more help
Email the team

Top Kudoed Authors