Strava Features Chat
Need assistance troubleshooting or have questions about a Strava feature or function? Share your experience among our athletes to help you get back up and running.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

[KNOWN ISSUE] Problems creating Routes

UPDATE FROM STRAVA: We're aware of a technical issue that may impact some Athletes who are trying to create longer routes. Sincere apologies for this issue.  Our Team is working on a fix, and we will update this thread when we have more information. ...

Wurfy by Shkhara
  • 14 replies
  • 50 kudos

Resolved! KOM and QOM on downhill segments

Dear Strava Governing Body:So a cycling friend, Georgeta Ungureanu, was recently awarded a QOM on a 4.28 mile downhill segment within the Joshua Tree Park Monument entitled “Wow! SLOW DOWN! The speed limit is 35 MPH!” beating the second place finishe...

tnt92592 by Mt. Kenya
  • 1 replies
  • 0 kudos

“Virtual Ride”

Please bring back the “Virtual Ride” type. I and many others use it to separate outdoor from indoor rides. Thank you. 

ukexpat by Mt. Kenya
  • 47 replies
  • 104 kudos


You've started using 'their' when referring to your customers instead of 'he' or 'her'. Why not have a 'preferred pronoun' field on the profile page for those who want to choose something other than 'he' or 'her' and assume the rest of us are referre...

bill_m by Mt. Kenya
  • 3 replies
  • 7 kudos

Resolved! Strava shows incorrect moving time

My Garmin device shows different elapsed time and moving time for my indoor activities, but Strava shows the same elapsed time and moving time. That's annoying. I'd like to have the actual moving time shown on strava. 

Heatmap minus the heat

Am I the only one wanting an option in the personal heatmap to have all routes display with the same intensity? In other words minus the heat. 

Wynn by Mt. Kenya
  • 0 replies
  • 0 kudos

Resolved! Used device

Hi,I just got my boyfriends old device, and i forgot to wipe the content before connecting to Strava. All of his trips are now oploaded to my user as well, can i fix this somehow?