Strava Features Chat
Need assistance troubleshooting or have questions about a Strava feature or function? Share your experience among our athletes to help you get back up and running.
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[KNOWN ISSUE] Problems creating Routes

UPDATE FROM STRAVA: We're aware of a technical issue that may impact some Athletes who are trying to create longer routes. Sincere apologies for this issue.  Our Team is working on a fix, and we will update this thread when we have more information. ...

Wurfy by Shkhara
  • 1957 Views
  • 18 replies
  • 61 kudos

Resolved! Activity tab having "Processing Activity" stuck

I have saved an activity from my Galaxy Watch 6, while on the watch it shows that the activity has been synced, on the phone app, there's a permanent display of "Processing Activity" showing up in my activity tab. I tried restarting my phone, login a...

kunshun by Mt. Kenya
  • 299 Views
  • 1 replies
  • 0 kudos

Resolved! My PR isn’t showing

today I ran a PR in my 10k and it didn’t show up. I’m not usually worried but there was a lot of hills and I could have quit but I didn’t lol any fix? 

Resolved! Activities not showing

Hello, not sure if this is the right place to post this but I’m new to Strava and was wondering how can I see other people’s activities in my area? I feel like I can’t see anyone’s activities and nobody can see mine, my privacy and settings are all s...

Moegreys by Mt. Kenya
  • 200 Views
  • 1 replies
  • 2 kudos

Inaccurate Swim Time issue

I am using strava on my mobile phone to record open water swimming. When saving the activity I get a ridiculous time, although the recorded route is accurate. I can get the correct time by resaving as a run and then again as a swim. However, as soon ...

Resolved! Training plan - Calendar

Is there any way to plan training on Strava? I signed up for a half marathon running training plan, but I can't see upcoming activities to do in my calendar. Is there this functionality in the app?

Beto_tri by Mt. Kenya
  • 299 Views
  • 1 replies
  • 1 kudos

Resolved! (RESOLVED) GPX file upload problem?

Just found that I could not upload any GPX files in the route maker since yesterday. It just said" There was a problem processing this request. Please try importing your file again or try another file". However, Those GPX files could be uploaded with...

marksxm by Mt. Kenya
  • 700 Views
  • 5 replies
  • 2 kudos

Resolved! Curiosità / Curiosity re: routes

Buongiorno. Mi piacerebbe avere una legenda di come sono segnate le strade per poter creare dei percorsi più precisi che non trovo sull'app. (Strade asfaltate... sterrate... sentieri... ) Chi può aiutarmi? Grazie. TRANSLATION: Good morning. I would l...

Bianco by Mt. Kenya
  • 104 Views
  • 1 replies
  • 0 kudos

Resolved! Filter import from Garmin on activity type

It would be nice to filter the import to certain activity types.For instance my walks are transferred to Strava and there I delete them.It would be much easier to exclude them from import.It is probably requested earlier, but I could not find it.

evdb by Shkhara
  • 1200 Views
  • 2 replies
  • 3 kudos