Strava Features Chat
Need assistance troubleshooting or have questions about a Strava feature or function? Share your experience among our athletes to help you get back up and running.
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Forum Posts

Resolved! Customizing splits

Does anyone know if I can define the size of the splits? By default I can chose between 1km or 1mi, but it would be nice to really define other distances.Even better, it would be awesome to define time splits instead of distance one. That would allow...

overxx by Shkhara
  • 1 replies
  • 0 kudos

Resolved! External links

Is it OK to link to a YouTube video (in this case a yoga instructional video) in the description of my strava activity and post it to my followers?

Emmajane by Mt. Kenya
  • 1 replies
  • 1 kudos

Resolved! Make admin

Hi all, I have gone through a big frustration with failures to add admins to my club. No matter what I use, my notebook with Firefox, Chrome and Edge, mobile app, I have tried everything and no luck with adding the admin. Whenever I click on the MAKE...

tlhotk by Mt. Kenya
  • 4 replies
  • 2 kudos

Resolved! rides without equipment

Hello guys,    I use strava to record my mtb rides but I discovered that some of them do not rest the equipment (bicycle) so I do not have a correct calculation of kilometers for bears and consequently even Probikegarage can not display a correct mil...

Resolved! Average and actual speed

For several weeks, strava has been displaying my current speed and above my average speed during my activities. Someone knows how to reset the average speed ?

William1 by Mt. Kenya
  • 13 replies
  • 5 kudos

Resolved! Route builder not letting me save route

I created a new route in route builder but once I finalized the route the button you would normally click on to save the route ("save route") is still in gray and not clickable. I've created hundreds of routes before and never ran into this. Any idea...

Screen Shot 2023-08-24 at 2.26.33 PM.png

Resolved! Swimming map

Why when I swim in the sea, does it not put a map on my activity. Sometimes it does, other times it doesn’t. I have gps and my phone is alway with me too

Emma6181 by Mt. Kenya
  • 7 replies
  • 7 kudos