Strava Features Chat
Need assistance troubleshooting or have questions about a Strava feature or function? Share your experience among our athletes to help you get back up and running.
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Forum Posts

[KNOWN ISSUE] Problems creating Routes

UPDATE FROM STRAVA: We're aware of a technical issue that may impact some Athletes who are trying to create longer routes. Sincere apologies for this issue.  Our Team is working on a fix, and we will update this thread when we have more information. ...

Wurfy by Mt. Kenya
  • 6 replies
  • 4 kudos

Minimum Segment length ?

I noticed that someone recently asked that the minimum length of mountain bike Segments be decreased and the post was quickly archived by an admin on the basis that reverting Strava changes could not be discussed.I have some sympathy for the poster -...

Ian by Elbrus
  • 42 replies
  • 207 kudos

Resolved! Manual upload multisport activities - duplicate

Hi ThereI've downloaded all my activities from my old strava account and now tried to upload them again in my new profile. I'm doing triathlon, so there are a few multisport activities. While uploading the files strava ist mentioning " du...

bfuerst by Mt. Kenya
  • 1 replies
  • 0 kudos

Resolved! Reply autocomplete should prioritize names of commenters

it’s really surprising how difficult it is to reply to somebody’s comment. The auto complete for the name does not prioritize the names of people who actually commented. Here’s a screen recording, demonstrating:

WesPlate by Pico de Orizaba
  • 1 replies
  • 2 kudos

Resolved! Matched Rides Disappearing?

Hi! So, recently I did a ride (bike), one that I do exactly quite often, every couple of weeks for the last few years. Matched rides used to pop up and show me all of these rides going all the way back to 2019. Now, suddenly, I only see matches for t...

Resolved! Power graph

A recent app update has moved the power graph away from the analysis tab.   This is a really bad change because looking at the correlation between power and heart rate in the analysis tab is at the core of data analysis.   I would urge support in mov...

Resolved! Activities defaults on retired bike

Hi all retired a bike some day ago and added a new one (gravel) and defaulted on cycling and gravel biking. New activities altough defaults on the old (and retired) bike.   Any help? regards Luca

lmalossi by Mt. Kenya
  • 3 replies
  • 6 kudos

Resolved! Help Creating a New Route

Hi! I've been trying to create a route through a paved greenway trail and whenever I try to draw my route, Strava doesn't recognize it as a valid way - even though the global heat map is dark blue and when I ran on it the other day Strava recognized ...