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[KNOWN ISSUE] Problems creating Routes

UPDATE FROM STRAVA: We're aware of a technical issue that may impact some Athletes who are trying to create longer routes. Sincere apologies for this issue.  Our Team is working on a fix, and we will update this thread when we have more information. ...

Wurfy by Shkhara
  • 2192 Views
  • 18 replies
  • 61 kudos

Resolved! I can't comment on activities

Every time I try and comment on other peoples activities I get the message 'Strava has encountered an error. Please contact support' This started happening yesterday evening. I'm recieving comments so I know it isn't a Strava wide issue. Any help wou...

Resolved! Reimporting workout from mi fitness

Hello,During a recent workout, I encountered an issue with the Mi Fitness app failing to synchronize the GPS track from my Mi Band 7 Pro. By the time the problem was resolved, Strava had already synced the workout without the GPS data. Consequently, ...

Eruanno by Mt. Kenya
  • 1599 Views
  • 3 replies
  • 2 kudos

Resolved! No best effort data showing on run

I’ve done 2 runs tonight and on my second one I cannot see any best effort data at all and it’s isn’t showing on app or website. It was a 3.25km run so presumably long enough to get at least some data. I can see the best effort data for everyone else...

Viczz by Mt. Kenya
  • 399 Views
  • 3 replies
  • 2 kudos

Resolved! Heatmap still showing line after activity cropped

Hi,I went on a hike but forgot to end it, so the drive back home was registered as part of the activity and also showed up on the heatmap.Cropping the activity removed the drive from the hike, but this didn't remove the 8 kilometers of driving from t...

dsandem by Mt. Kenya
  • 301 Views
  • 1 replies
  • 0 kudos

Resolved! Show average speed for running

IS there any way of getting Strava (on the web and on the Android app) of showing the average speed for each run instead of the average pace.  I have used a couple of other apps that allow you to specify your preference, but I could not see such a se...

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