Strava Features Chat
Need assistance troubleshooting or have questions about a Strava feature or function? Share your experience among our athletes to help you get back up and running.
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Announcements

The Hub is now in read-only mode as we make improvements to the Hub experience. More information is available here.

Forum Posts

Upholding platform safety

Strava Community - Recently our team has been dealing with a sustained campaign of inauthentic content posted to the platform and as a result we have taken certain necessary steps to safeguard the community. One of the many measures we have taken is ...

Marya by Community Manager
  • 14376 Views
  • 0 replies
  • 0 kudos

[KNOWN ISSUE] Problems creating Routes

UPDATE FROM STRAVA: We're aware of a technical issue that may impact some Athletes who are trying to create longer routes. Sincere apologies for this issue.  Our Team is working on a fix, and we will update this thread when we have more information. ...

Wurfy by Shkhara
  • 5061 Views
  • 20 replies
  • 66 kudos

What celebrations would you love to see incorporated in Strava?

Hello all!  We all know how good it feels to achieve that new 10K Personal Best or finally grab the Local Legend crown. In a world where we celebrate achievements we are proud of, recognition means a lot! When thinking about celebratory milestones, w...

celebration 1.png
Lola by Moderator
  • 1599 Views
  • 6 replies
  • 10 kudos

Resolved! All time Activities per year

Hi, wouldn’t it make sense to sort “all time” best men and women by every year as well? Trails change with usage and time, most of all time records were the best from decade(s) ago because MTB trails were just built brand new and had very low traffic...

XnX by Mt. Kenya
  • 400 Views
  • 1 replies
  • 1 kudos

Resolved! Log in issue

Hi GuysI am having issues trying to change my email login details. The current email address is no longer active, so I cant access a password(forgotten password) The email address I want to use has created a new account which needs to be deleted. Thi...

swsmith by Mt. Kenya
  • 700 Views
  • 2 replies
  • 1 kudos

Resolved! Missing Achievements

I just ran 3.10 miles for the first time today, and I received zero achievements on my account. I have already ran 3 miles before. I ran faster this time so I should have a PR for the 3 mile. I should also have an achievement for my longest run on st...

Resolved! Hike speed in mph ... not steps

Strava can you please return 'average speed in mph' to Hikes. Hikers are generally not bothered about how many steps they've taken. Thank you.

Cragrats by Mt. Kenya
  • 299 Views
  • 1 replies
  • 2 kudos

Resolved! iOS app data consumption increased significantly

Is this just me or has the iOS app started eating much more mobile data lately? Last month, I've noticed an unusually high amount of mobile data used by Strava. I thought it might have been because I've uploaded a video to one of my activities while ...

Jana_S by Kilimanjaro
  • 1100 Views
  • 3 replies
  • 2 kudos

Resolved! Longer segments not showing Leaderboards

Here is activity and exact segment https://www.strava.com/activities/12002004056/segments/3252624209038731736 with few segments in this ride that are not showing leaderboard in segment.It is written:This effort doesn’t appear on leaderboards because ...

karolw by Mt. Kenya
  • 1100 Views
  • 10 replies
  • 0 kudos