Strava Features Chat
Need assistance troubleshooting or have questions about a Strava feature or function? Share your experience among our athletes to help you get back up and running.
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Forum Posts

Share your Strava Maps story to win 1-year of subscription!

Whether you use suggested routes to find your new favorite neighborhood loop, download offline maps to trek through the backcountry, or use Heatmaps to find new places to explore — we want to hear how you are using Strava Maps! Tell us what you value...

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Marya by Community Manager
  • 486 Views
  • 3 replies
  • 12 kudos

[KNOWN ISSUE] Problems creating Routes

UPDATE FROM STRAVA: We're aware of a technical issue that may impact some Athletes who are trying to create longer routes. Sincere apologies for this issue.  Our Team is working on a fix, and we will update this thread when we have more information. ...

Wurfy by Shkhara
  • 1236 Views
  • 16 replies
  • 52 kudos

Resolved! Can’t comment

 For some reason I haven’t been able to comment for the past 24 hours on activities. A message reads, “rate limit exceeded”. It is working again now. Thank you, Strava. 

Liv by Shkhara
  • 1899 Views
  • 11 replies
  • 35 kudos

Resolved! File Upload - Rate limited

I'm trying to use file upload on the Upload and Sync Your Activities page. I have 400 activities to upload from TCX files, limited to 15 files at a time by the page. I can upload 30 files in 2 batches, and then I get an error: You've exceeded the max...

nekno by Shkhara
  • 16300 Views
  • 38 replies
  • 58 kudos

Resolved! Ads vs. Subscriptions

Hi Strava Team,Why not offer users a choice between a free version (with ads) vs. a paid subscription (no ads) like Spotify/YouTube?I want to share this in order to start a conversation and see what the community and Strava think. This is coming from...

Shant by Denali
  • 1499 Views
  • 4 replies
  • 12 kudos

Resolved! Be Private but still compete for segments

Hello. Wondering if it has ever been suggested to make a way to have your activities be non-public, yet still be able to be part of the leaderboards? A lot of the fun of Strava is segments. I hesitate to not make my activities public because I like b...

Resolved! Segment Privacy

Many cyclist friends are abandoning Strava because of the segments. They would like to be able to make the times on the segments private but still leave the activity visible. Introducing a function that makes the times on the segments private would s...

Adryanx by Shkhara
  • 1699 Views
  • 5 replies
  • 5 kudos

Resolved! Segment Leaderboard Filtering is Broken (Website only)

When I go to any segment page on the Strava website (e.g. https://www.strava.com/segments/4471375) and scroll down to the leaderboard, any filtering request that I perform times out and is unable to be performed. The leaderboard filtering is a premiu...