Strava Features Chat
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Share your Strava Maps story to win 1-year of subscription!

Whether you use suggested routes to find your new favorite neighborhood loop, download offline maps to trek through the backcountry, or use Heatmaps to find new places to explore — we want to hear how you are using Strava Maps! Tell us what you value...

Marya by Community Manager
  • 6 replies
  • 21 kudos

[KNOWN ISSUE] Problems creating Routes

UPDATE FROM STRAVA: We're aware of a technical issue that may impact some Athletes who are trying to create longer routes. Sincere apologies for this issue.  Our Team is working on a fix, and we will update this thread when we have more information. ...

Wurfy by Shkhara
  • 17 replies
  • 54 kudos

Resolved! (RESOLVED) Routes Bug

It seems like saving routes isn't working. The route is created but then does not appear in the route list

vuatte by Mt. Kenya
  • 12 replies
  • 9 kudos

Resolved! Moving time vs. elapsed time in Indoor cyxling

I made 3 "indoor rides" today with a couple of pauses using the STOP button on my Garmin Edge 530. It was saved after the third ride. The result in Garmin vs. Strava is: Obviously, in Strava the elapsed time is used in avg. speed calculation. This i...

Screen Shot 2023-10-21 at 22.24.17.jpg Screen Shot 2023-10-21 at 22.24.55.jpg
Tata55 by Shkhara
  • 2 replies
  • 7 kudos

Resolved! How do I see Mile Markers On App Map?

Hi - i'm a new convert from Nike Run App and one thing I liked about that service was that I could see mile markers on the map (in the app) of the run I just did.  I can see how to get mile segment info overlayed on the map via the Strava website.......

Resolved! Disappearing Segments

Hi, I'm 2 seconds off the KOM for a short segment near me. (34 s) Today I had another try, but on my return home / end, & fill in the Strava report, I found it no longer exists...(The KOM holder has just moved to Spain, by the way).Can Segments be ta...

Wally by Shkhara
  • 7 replies
  • 7 kudos

Resolved! Can't create a route!

Once again, a basic capability of Strava that was working fine has decided suddenly to not work at all.Trying to create a route. Select my start point, fine. But when I select another point, no matter how close or far, I get the dreaded "Error: Sorry...

Stretch by Mt. Kenya
  • 2 replies
  • 2 kudos

Resolved! Challenges allow logging after they close

So I was in a challenge (contest) that ended at midnight. I logged my final activity shortly before and was in the lead. Midnight came and went and I was in 1st place! I was happy I won and went to bed.I woke up this morning, and I can see now that I...

RobB by Mt. Kenya
  • 9 replies
  • 4 kudos

Resolved! Route creation problem

For the first time in several weeks I tried to create a route a few days ago on my iMac using Chrome and some way into the creation of the route it’s like the webpage refreshed and cleared the entire page, it was completely blank. The only thing show...

Venix by Mt. Kenya
  • 18 replies
  • 13 kudos

Resolved! I can't see Waypoints?

Hi All,My group ride has started using waypoints on our routes.Each weekend a route is sent out that includes waypoints and everybody else on the ride can see them on their garmins, but I can't.If I look at the route in Strava on my pc, the waypoints...

RoadBike by Mt. Kenya
  • 1 replies
  • 0 kudos

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