Strava Features Chat
Need assistance troubleshooting or have questions about a Strava feature or function? Share your experience among our athletes to help you get back up and running.
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Announcements

The Hub is now in read-only mode as we make improvements to the Hub experience. More information is available here.

Forum Posts

Upholding platform safety

Strava Community - Recently our team has been dealing with a sustained campaign of inauthentic content posted to the platform and as a result we have taken certain necessary steps to safeguard the community. One of the many measures we have taken is ...

Marya by Community Manager
  • 7394 Views
  • 0 replies
  • 0 kudos

[KNOWN ISSUE] Problems creating Routes

UPDATE FROM STRAVA: We're aware of a technical issue that may impact some Athletes who are trying to create longer routes. Sincere apologies for this issue.  Our Team is working on a fix, and we will update this thread when we have more information. ...

Wurfy by Shkhara
  • 4468 Views
  • 20 replies
  • 66 kudos

Resolved! KOM and QOM on downhill segments

Dear Strava Governing Body:So a cycling friend, Georgeta Ungureanu, was recently awarded a QOM on a 4.28 mile downhill segment within the Joshua Tree Park Monument entitled “Wow! SLOW DOWN! The speed limit is 35 MPH!” beating the second place finishe...

tnt92592 by Mt. Kenya
  • 677 Views
  • 1 replies
  • 0 kudos

“Virtual Ride”

Please bring back the “Virtual Ride” type. I and many others use it to separate outdoor from indoor rides. Thank you. 

ukexpat by Mt. Kenya
  • 24701 Views
  • 47 replies
  • 111 kudos

Resolved! Used device

Hi,I just got my boyfriends old device, and i forgot to wipe the content before connecting to Strava. All of his trips are now oploaded to my user as well, can i fix this somehow?

"Sport" selections are confusing

It's difficult to pick a sport based on bike type.  I ride an e-bike, it is marketed as a e-mtb, but I use it almost exclusively for Gravel Rides.  So what would be the intuitive choice to make for the Sport??  Very confusing.  Can there be clarifica...

Resolved! Cycling best efforts

I've recently noticed that in addition to segment PRs I've had a third fastest over 50 km medal. Frustratingly, there appears to be nowhere to check best efforts over time/distance for cycling although there is one for running. I assume the data is t...

GaiusS by Shkhara
  • 4400 Views
  • 13 replies
  • 19 kudos

Resolved! Saved routes

It seems there's been some changes I can't figure out. On the mobile app, I can no longer access my saved routes via Maps. I can hit record, press the squiggly line button and then choose to use a saved route. But I rarely use it that way.  Before I ...

bvjosh by Mt. Kenya
  • 3699 Views
  • 5 replies
  • 6 kudos