Strava Features Chat
Need assistance troubleshooting or have questions about a Strava feature or function? Share your experience among our athletes to help you get back up and running.
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[KNOWN ISSUE] Problems creating Routes

UPDATE FROM STRAVA: We're aware of a technical issue that may impact some Athletes who are trying to create longer routes. Sincere apologies for this issue.  Our Team is working on a fix, and we will update this thread when we have more information. ...

Wurfy by Shkhara
  • 18 replies
  • 61 kudos

Segment discoverability

There are many hidden gems among segments that are nearly impossible to discover unless you happen so see them in someone's ride or run. That is how I discovered many of my most favorite segments. Some segments are more like virtual races or FKTs - t...

Resolved! Auto-Pause not working for walks?

I use Strava to record my walks, using my phone.Ride Auto-Pause is enabledRun Auto-Pause is disabled (as it suggests to enable this only if one runs).When my walk pauses, Strava does not pause recording.  Has anyone else experienced this?  Is there a...

Mash15 by Mt. Kenya
  • 2 replies
  • 1 kudos

Weekly effort

Hi,My weekly effort in my free version of Strava (on the pc it doesn't work, on the android phone it works fine) doesn't work anymore.For each of my sporttypes the count is zero but i already ran 33 km and made a lot of bike km does???? Is this new??...

Week activities.JPG Weekly effort.JPG Weekly effort 2.JPG Weekly effort 3.JPG

Resolved! Choose default activity type from full list

I only use Strava for Kayaking. I can edit any activity to be kayaking. However, my only choice for a default type is running or cycling. Why is this? Why can I not choose from the same list as the activity list? I do not want to have to go and manua...

Resolved! Incorrect Timestamps for Photos Uploaded via Website

In the Strava app (for iOS, at least), tapping on a photo from the Home Feed or from inside an activity opens a dedicated Photos View that you can scroll through vertically. In that view, every photo shows the time it was taken right below it. The pr...

Screenshot 2023-07-12 at 17.10.52.png
zecanard by Kilimanjaro
  • 3 replies
  • 2 kudos

Resolved! Leaderboard reporting

Hi, I have a team challenge which starts tomorrow (1st Sept) but I notice the leaderboard presents/refreshes weekly. Firstly, if I want to take a snapshot of week 1 will I have to manually capture each individual activity or is there a way to pull th...

rickyh-w by Mt. Kenya
  • 6 replies
  • 2 kudos

Resolved! Show resting or stops on a ride (activity)

I am interested in analysing my stops post ride. I would like to see where I rested on an activity (this affects your efficiency percentage on long rides such as Audaxes, i.e. ride time vs rest time) This can be where the stop was more than 1 minute...

dkc by Mt. Kenya
  • 2 replies
  • 1 kudos