Route detail page doesn't show which Segments are starred anymore

[sonny4]

It seems that the Route detail page (when you click on a Route under your Strava > My Routes) has changed recently, and doesn't display which segments are starred. You need to click a Segment to star or unstar. This worked just fine in the "old" (much better) version. Which is a BIG anoyance to me.

With the old page, I could plan a Route, and then easily star Segments right on the page. Those starred Segments were then pulled over to my Garmin Edge. The new page makes this way more difficult. I would need to click on each Segment separatelly, and there are dozens of them.

Futhermore, on the "old" (miles better) page, when you put your mouse over a Segment, it displayed where it is on the map. This feature is gone.

Please, bring back the previous very good Route detail page.

[Soren]

Hey there, we've had a few posts about this and it is a known issue for Garmin live segments. Feel free to check out this post with more info.

[jeffakalucas]

I can't believe no one else is complaining about this?  I created a route last night and knew I was missing segments and the ability to star them.   When I completed the ride, the ride summary was FULL of segments and the ability to star them right down the line.   Starred segments also aren't transferring to Garmin. 

[sonny4]

It's sad to see us paying customers are ignored by Strava. I have a feeling that the developer team has changed. The new ones are confused. There have been other questionable changes recently, like adding some useless photos to the route detail page (for decoration?).

[DaveSudds]

I've been using Strava segments on my garmin edge cycle devices for about a year now and have had great fun and a lot of good results racing against myself and others on Live segments. Over the last few months many of my starred segments simply will not appear when I create a new route on strava as they did before. I know about starring and unstaring to prompt segments to appear on garmin but now many of my favourites are not even appearing on Strava at all. I have had many communications with strava support who are helpful and tell me it is due to a bug that is effecting everyone and not just me yet I still haven't spoken to any cyclists who are experiencing the same problem. 

Does anyone out there have any knowledge of this or are any of you having the same or similar problems ?  Any advice or pointers would be gratefully  received 

Thanks 

Dave 

[sonny4]

I see that the Route page has seen improvements. Thank you for that. If it's not planned already, I would once again suggest that you add the ability to star/unstar segments right on this page. It's hugely missed. It allows me to plan the segments that I want to improve. I see no good work-around currently.

[Jane]

Hello @sonny4 

Thanks for posting about this.

We have made some recent changes to the Routes Page on Web and will continue to iterate on this.  Thanks for your feedback, it has been noted.

[cgallag]

@Jane when will this issue be resolved?  Just to be clear, your response of "it has been noted" is not a solved answer and should not be marked as such.  What's the point of paying for strava if I can't make routes that include live segments?  

[cgallag]

@Jane It's been two months.  There's no response from you or Strava on this matter.  It simply doesn't work to have starred segments in a route any more.  I dropped all starred segments but ~40 or so.  Added a new segment and confirmed it sync'ed to my Garmin and shows if I ride without a route.  It will not show in a Strava created route (purple flags on Garmin.)

[sonny4]

Hey @Jane , sorry, but this does not solve the Starred Segments issue.

[sonny4]

You can keep the new Route detail page on Web if for whatever reason you find it better, but please, enable us to switch to the old version. Hopefully, you can write the selection to the database, so the system knows which version to serve the next time. At least give us something here, please.