no photo access after upgrading to ios17

[supermisha]

I can no longer upload photos after upgrading to iOS 17. The settings for photo library access are set to private with no other options to change to. Help please. 

[Scout · Accepted solution]

Hey @supermisha, 
Thanks for your post. Can you try our initial troubleshooting step of deleting and reinstalling the Strava app? Our recommended instructions are below:

1. Delete the Strava application from your phone
2. Power your device off for 10 seconds
3. Turn your phone back on
4. Reinstall the Strava application 

Note: You will not lose any data if you do this since all data is stored on the Strava servers.

Apple App Store:
Strava: Run, Ride, Swim
How to update your apps on Apple: Support - Apple

Google Play Store:
Strava: Track Running, Cycling & Swimming
How to update your apps on Android: Support - Google

If this does not resolve your issue, please submit a support ticket and our team can further investigate.