Premium customer getting zero support and cannot log into account

[SergDog]

I am not sure how many more emails or tweets I can send until I get one response from you guys? What is the point of paying for a service I cannot use?

I tried logging into my strava account but it seems I was locked out and I'm not receiving the reset password email.

I tried logging in again some time after the above mentioned attempt and for some reason it's created a fresh new account for some reason with the same email address.

I needed to create a new dummy account just to post on this forum.

Help, I'm a premium customer.

Please contact me so I can provide my login email address. 

[Scout]

Hey @BryBike, 
Thanks for the post and sorry for the confusion. I took a look and found you have submitted more than one support email to us: tickets #2880154 (open) and #2880723 (closed)

 Our system will automatically merge support tickets from a user if they come in within a short amount of time; as in this case; the newer ticket was merged into ticket #2880154. We have found that some users will create multiple support tickets about a single issue, hence the merging of tickets. This is to ensure that we do not have more than one support agent working on different tickets that contains repetitive inquiries. You also submitted an earlier request, #2866987 that received an auto response from our system on April 5th. 

Our Support Team will be able to help you resolve this issue.  Please be patient and someone will respond to your open ticket; #2880154 as quickly as possible.