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The Club Hub

Your go-to spot for all things Clubs. Connect with other club organizers, get engagement tips and stay up to date with new features.

  • 31 Topics
  • 80 Replies
31 Topics
K
KerrhunterHub Rookie
asked in The Club Hub
activity results

When completing a run and when I get my results I now can see distance, elevation, moving time, average pace, power and average gap. whereas before I was able to see calories and average heart rate with the first 4 which id much rather. As the power means nothing and the gap I can see if I click in but now I can’t see calories at all.  how do I change this back to showing calories and heart rate rather than power and gap. 

141
Bryant
Community Manager
9 hours ago
M
mathooper123Hub Starter
asked in The Club Hub
manual activities on leader boards

in my club on strava some are using manual entries, the club is a triatlon club so tracks swim,bike,run activities, if someone manual uploads a swim for 1 hour this is registered in the club leader boards, is there a way we can not include manual activities 

211
Bryant
Community Manager
5 days ago
L
Luliu37Hub Starter
asked in The Club Hub
How can I cancel my Strava subscription and get a refund?

I noticed that Strava has deducted my account to renew my subscription for 2025, but I no longer wish to continue with the service. I’ve tried to find the support team through the website, but the webpage isn’t working. Could you please guide me on how to cancel my subscription and request a refund?

431
Jane
Community Manager
6 days ago
J
Jorge_PHub Starter
asked in The Club Hub
Group Leaderboard Display on App

On the mobile app, my group’s leaderboard only displays the number of activities. It does not display distance, and I have not been able to locate anything in the settings to adjust this. I know I can view the distance leaderboard on the website - but any insight into how to make distance the default leaderboard on the mobile app would be much appreciated. Thanks!

141
Bryant
Community Manager
7 days ago
P
Pablo gomezHub Rookie
asked in The Club Hub
Order Running Club Leaderboard by Pace instead of distance

Hello all,Is there a way to order the leaderboard by pace instead of distance, I run a club for running and keep up to date with statistics for this club, but have some runners complaining about not being shown in the leaderboard despite being the ones with the fastest pace.I'm not able to find a way to rank by pace or at least remove the climb metric and replace it with pace, although I'm able to see pace in the current week's leaderboard.I would appreciate your suggestions! Pablo. 

163
P
8 days ago
V
Vitaliy-57Hub Rookie
asked in The Club Hub
Поделиться.

Всем доброго дня! Почему то я не смог написать поздравление с праздником? В чём проблема в спортивном обществе?

20
V
19 days ago
K
Kevin LangfordHub Rookie
asked in The Club Hub
Getting back segments that have been deleted by Strava

I have been using a segment for 16 years to track my performance and done over 1600 climbs on it.  Strava have deleted it, including all this history, and there is no similar segment.Is there a way back from this.

4738
Jana_S
26 days ago
B
BillAHub Rookie
asked in The Club Hub
Activity Aggregation Bug Report

Bug Report - Noticed that one user had a different number of rides listed (6) than showed up on the Leaderboard page (5) … and the summary of the elevation and distance was off by … you guessed it … that one ride.  That ride happened to be the third ride (Virtual- Rouvy) of the day for that user. Not the second of three or first of three, but third ride of three. All other attributes of that activity appeared in order, and they were summed properly on that user’s “Training Log” and “progress tab”.  Is it possible that only two activities of one type are aggregated?

452
B
1 month ago
J
JibberJabberHub Rookie
asked in The Club Hub
More granular controls over club activity feed?

I’ve recently created a new club and had two people join. I could immediately see their activities in the club feed, even though those activities existed before the creation of the club, and were unrelated to the club e.g. they weren’t club events or group activities done with club members. So for now I’ve disabled the club activity feed.Is there any way to set the privacy level for an activity to be club members and followers only? Or even choose which specific clubs it should appear in? Or alternatively, only show club group activities in the club feed?

61
Jana_S
1 month ago
T
Thibault lebègueHub Starter
asked in The Club Hub
problème

Après avoir enregistré ma dernière activité la vitesse max a beugé (137km)et les segments n'étaient pas tous enregistré 

71
Jana_S
1 month ago
A
AllardHub Starter
asked in The Club Hub
sharing club summary activities on 3rd party sites

I cannot find the links to embed a summary of our club activities on our website. Does this feature still work?

230
A
1 month ago
F
Fun Bike P2Tel JaktimHub Starter
asked in The Club Hub
Fun Bike P2Tel Jaktim

Dalam Rangka Menyambut HUT 44 P2Tel

130
F
1 month ago
B
Basith Rifa'iHub Starter
asked in The Club Hub
KROYA CILACAP RUNNER

KOMUNITAS RUNNER KROYA CILACAP, BERBAGI INFORMASI SEPUTAR OLAHAGA.

50
B
2 months ago
S
samert06Hub Starter
asked in The Club Hub
background refresh error

I’m having trouble with starting an activity. As you see in the pictures 

240
S
2 months ago
M
mchl ntrlvntHub Starter
asked in The Club Hub
Mi fitness app transfer activites to Strava account

Hello,I have a problem syncing my fitness app with a third party Strava account. Everything is enabled and connected to each other but the activity is never transferred in the Strava app. Does anyone have the same experience or a solution?

1270
M
2 months ago
Scout
Community Manager
ScoutCommunity Manager
posted in The Club Hub
Questions about Clubs? Check out this post!

Clubs are a great way to bring your friends, family and community members together. Clubs can also be used by businesses, brands and organizations to connect with those interested in their product or service. You can check out Strava’s Club here. Whether you are getting ready to create your own club, or you already have your own club, we know you may have some questions. We’ve put together some of the most commonly asked questions to help you with your club. Let's get started! Q: Why am I not seeing all activities on the club leaderboard?A: Only activities that match a club's sport type(s) will be included in the club's leaderboard. Only activities that match a club's sport type(s) will appear on those leaderboards and club feeds. EX: Only rides will appear on the leaderboard for Cycling clubs and only Runs (not walks or hikes) will be included on the leaderboards for Running clubs. Clubs using the sport type 'Multisport' will include all sport types available on Strava in both leader

36016
Jan_Mantau
Superuser
3 months ago
Scout
Community Manager
ScoutCommunity Manager
posted in The Club Hub
Creating your Strava Club Event

Did you know that if you are the owner or admin of a club you can create club events? Club events are a great way to engage with your club members, meet new members and grow your club. If you have a route you would like to use for your event, you can include that when you set up the event. You can select an existing route or create a new route for your event. Haven't created a club yet? Check out our post on Creating your own Club on Strava here.  Creating a Route for your Strava Club Event: With a Strava subscription, you can head over to the Strava Routes page to create your route.-Enter the location you’d like to begin your activity from.-Choose your Routing preferences -Use your cursor to create your route on the map. Waypoints can be added by clicking anywhere on the map. You can move waypoints around after you’ve made them. Control Panel On the map, you’ll find a floating control panel that will allow you to  undo or redo a step        &nb

1599
T
3 months ago
C
corlivandermerwHub Starter
asked in The Club Hub
Club challenges

I have my own personal account and created a club for my hockey club (on my account). How do I create challenges on the club? I only have the option to create events but we want to create challenges in order to see who ran the most and who completed the most challenges.I am able to create group challenges but it is then linked to my profile and not the club.

1186
Scout
Community Manager
5 months ago
U
Una_DHub Starter
asked in The Club Hub
Non-club activity settings for club members

I am setting up a club that will serve as a trail maintenance hub for our local trail stewards.   Users will share their trail work activities as "hikes".  How do I set up the club such that members who use Strava for other activities don't find those activities sharing to the group?Also is there a way to set up group settings such that individuals can follow and contribute to the group, without other members seeing all of thier Strava activities?Thanks!  

654
M
7 months ago
S
Strava
Sunny415Strava
posted in The Club Hub
Sparking Conversation in Clubs

“I use the Hellahgood Run Club as a space for everyone to feel like they belong. I like to call it OUR club and hope that people feel some sort of pride in being part of something together that’s bigger than ourselves and encourage each other to keep staying active.” – Hellah Sidibe, HellahGood Run Club   There’s nothing more ubiquitous in building community than having conversations. From direct conversations to group chats, we build community through conversations. We have explored the club sport type, let’s talk about club posts.If a club’s sports type is its beacon to athletes, a club's posts feed is the campfire the community will gather around. Club organizers on Strava should lean into these Club communications to keep their members engaged and motivated. So, how do posts show up, and what should be discussed? It’s worth noting there are two types of posts that can be created in Clubs on Strava: Club Announcements, created by admins and published by the club itself Member

74
elila23
8 months ago
K
Kask_adminHub Starter
asked in The Club Hub
Club's member posts on the club's page

How can we avoid aving club's memebers activities posted automatically on the post section in our club? We would like to keep the post feed dedicated to the general activites we want to promote.Thanks in advance for the support!

141
S
Strava
8 months ago
ultawtong
ultawtongHub Rookie
asked in The Club Hub
I'm user from Thailand and just completed run 10,000 km recently. ^^

I'm use strava for a long time and just completed 10,000 km run recently. We created a club to inspire each other with runner in Thailand. 😊 https://www.strava.com/clubs/ultramad19 I'm not sure how we can promote our club through any chat room.If publicizing our club through the chat room is a violation of the rules. We apologize. 🙏"Every effort counts on Strava."Thank you.

44
Scout
Community Manager
11 months ago
Scout
Community Manager
ScoutCommunity Manager
posted in The Club Hub
Creating your own Club on Strava

If you enjoy one of the many activity types on Strava, have a brand you love or just want to meet others in your area; chances are there’s a Strava club that fits your interest. There are clubs for a variety of sport types, universities, big names in the shoe, bike and clothing industries and so much more. If you’re not seeing a club that fits your needs or you have a group of folks that want to start a club, you can create your own! Follow the steps below to get started….Note: at this time, clubs can only be created via the Strava website, not via the app. Pro Tip: If you are creating a club for a brand or larger organization, it’s good practice to create a separate email account that will be used exclusively for the admin use of your Club.1. From the Club Search page, click on  (in the upper right). 2. Fill out the required fields: NOTE: If you do not want your club to be public, be sure to click. For invite only clubs, Athletes must request permission to join. Only ad

17475
Scout
Community Manager
1 year ago
B
bkooltuckHub Rookie
asked in The Club Hub
How to start a new club

Hi Strava:  We would like to start a employee fitness club on Strava.  What is the best way to start the fitness group??

1054
J
1 year ago
D
DaneMNHub Starter
asked in The Club Hub
Email Groups as Club Admin

On Stava's grow your brand site, they recommend use of a shared email address or group for club admin. I've included the verbiage and link below. Has anyone done this? I take this to mean you've got to create a fake Strava user and assign the group email to that user. Is that correct?https://business.strava.com/blog/grow-brand-strava-clubsAppoint an employee(s) as your club admin. Tip: If possible, use a shared email address or distribution group, as opposed to an individual employee's email address, for your Strava club to allow easier management across a team. 

291
Scout
Community Manager
1 year ago

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