Download in strava app virtual

[Георгий]

Hello! I've been having this problem for almost 6 months now. Workouts from the third-party MyWhoosh and ThinkRider apps are not uploaded to Strava. Everything worked fine before. No loading lately. Who knows what the problem is?

[Scout · Accepted solution]

Update from support: Please go ahead and disconnect from the application and then try reconnecting. You can disconnect from any third-party applications here:

https://www.strava.com/settings/apps
 
If this does not resolve your issue please submit a support ticket.

[Jane]

This post has been escalated to our Support team. If you have a similar question please submit a support ticket and we will investigate further.