Runs in Peleton app load to Strava, but not counting/showing up in personal best data

[Autumn24]

Hello! My Runs in the Peloton app load to Strava, but are not counting/showing up in personal best data, PRs, longest activity. Does anyone know how to fix this? 

[Scout · Accepted solution]

Hey @Autumn24, 
Thanks for your post. At this moment in time Peloton does not upload GPS to Strava, even if you record an activity through the app, like a walk or run. You will need to also record your activity using an other device or directly from the Strava mobile app.
 
Please visit our help article here for information about connecting and syncing your Peloton activities to Strava.

[Autumn24]

Hey All. New to Strava. My outdoor runs recorded on the peloton app are importing to Strava, but the maps are not so the runs aren’t counting towards personal bests, showing elevation. Is this an error? I’m still in the 30 day trial period and this is a feature I’d want to have. I’ve tried running the Apple Watch app at the same time, but the peloton app stops it. I’ve also tried reaching out to Strava support and have received no responses.