View Analysis

[MarkColbourne]

I can’t seem to view mine or any of my clients ‘view analysis’ button but it worked until last week ? 

Any help is much appreciated? 

[Scout · Accepted solution]

Update from support: For initial troubleshooting, please update your app to the most recent version...
 
Google Play Store:
Strava: Track Running, Cycling & Swimming
How to update your apps on Android: Support - Google
 
Apple App Store:
Strava: Run, Ride, Swim
How to update your apps on Apple: Support - Apple
 
If you are still experiencing this issue after updating your app please submit a support ticket (or send an email directly to support@strava.zendesk.com) Please include a screen recording of what you are seeing when selecting View Analysis and our support team will further assist you. 

[Scout]

Hey @MarkColbourne, 
We're going to send this over to our Support team so they can take a look at your request.
If you have a similar question please submit a support ticket and we will investigate further.

[Jan_Mantau]

That could be due to an ad blocker in the browser or sometimes a VPN is the problem.