Strava Features Chat
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Resolved! [RESOLVED] Web Personal Heatmaps not updating

UPDATE FROM STRAVA: Hi all! We've released a fix that should resolve this issue! Please let us know if you are still missing activities from your personal heatmap.   Looks like no activity routes have updated on my heatmap since March 25th. I did the...

[KNOWN ISSUE] Problems creating Routes

UPDATE FROM STRAVA: We're aware of a technical issue that may impact some Athletes who are trying to create longer routes. Sincere apologies for this issue.  Our Team is working on a fix, and we will update this thread when we have more information. ...

Wurfy by Shkhara
  • 433 Views
  • 7 replies
  • 25 kudos

Resolved! Swim total time equals moving time

My Polar app have recorded both total time and moving time. 10 minutes between these two times, but when I upload to Strava the pace is calculated based on the total time and not the moving time. Anyone know how to solve this problem?

mlindvik by Mt. Kenya
  • 505 Views
  • 2 replies
  • 1 kudos

Resolved! Power curve issue with 'Last 6 Weeks'

I looked at my power curve comparing 'All of 2022' to 'Last 6 weeks' and discovered that a ride that I did 10 days ago shows up in 'All of 2022' curve, but not in the 'Last 6 Weeks' curve. Is this a bug or is there some logical explanation for it?

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Resolved! Route not shown on Heatmap

Hello all, On of my rides are not shown on the Heatmap, even though the activity has been recorded: https://www.strava.com/activities/9062889956  Anyone else who have met this problem or is there some kind of box I have ticked, that makes this ride i...

Thorkild by Mt. Kenya
  • 2499 Views
  • 8 replies
  • 6 kudos

Resolved! Pace & distance not tracking during activity

  my distance and pace for some reason isn’t being tracked during the activity. However, when I save the activity leading it to post the run, it then shows the distance I ran and pace I was running at (rest of data). Can someone please help me why my...

IMG_7787.png IMG_7789.png

Resolved! some activities missing from personal heatmap

I am trying to use the heatmap to find new trails, by comparing my routes with the global routes. Some but not all of my routes are missing. I have seen a few other related reports such as https://communityhub.strava.com/t5/strava-features-chat/route...

kielni by Shkhara
  • 1228 Views
  • 12 replies
  • 15 kudos