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This post has been escalated to our Support team for one of the following reasons: it requires sharing personal information, the intervention of an admin, or multiple exchanges. We may also escalate to our Support team if a topic is highly complex or technical.

5K pb not showing

Jamieecook
Mt. Kenya

Hi, 

 

I am devastated, pushed myself to get a PB. Strava hasn’t given me anything for it? I didn’t pause I ran through 5k to make sure I went over? My Apple watch is showing a pb In achievements at 5k 22:30 but strava is showing nothing?

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1 ACCEPTED SOLUTION

Scout
Moderator Moderator
Moderator

Hey @Jamieecook
We're going to send this over to our Support team so they can take a look at your account. 
If you have a similar question please
submit a support ticket and we will investigate further.


Cheers,
Scout (she/her)
STRAVA | Community Hub Team

View solution in original post

1 REPLY 1

Scout
Moderator Moderator
Moderator

Hey @Jamieecook
We're going to send this over to our Support team so they can take a look at your account. 
If you have a similar question please
submit a support ticket and we will investigate further.


Cheers,
Scout (she/her)
STRAVA | Community Hub Team