UPDATE FROM STRAVA: We're aware of a technical issue that may impact some Athletes who are trying to create longer routes. Sincere apologies for this issue. Our Team is working on a fix, and we will update this thread when we have more information. ...
Hi. My name is Dodd. I’m new to the forum but have been using Strava for about six years. I’ve got a bug on my app that will let me view only about 15 or 20 of my most recently saved routes. I can see that the other routes are there and the app will ...
Why does no one reply to customer service tickets? Me and my partner have both submitted help ticket requests and we are getting no replies, just them 'solving and closing' the tickets. Please can someone help me - is there a number or a chat where I...
Currently, I have 12 activities stuck on my Apple watch as unsynced that are not showing up on my Strava. Please help! I have closed the Strava app on both my apple watch and iPhone, restarted both my apple watch and iPhone, and made sure I have wifi...
Hello there.I need help to solve this issue: in my App, on the display runs, the pace (RP) no longer appears, only the elevation gain (see attached). How can I modify this and return to viewing the average pace? I've tried various methods, but with...
When I ride my indoor trainer - an old TurboTrainer type of unit, with no smarts of its own - the session shows up in Strava with a short but non-zero distance and a very short duration. My best guess as to what's going on is that the distance is bas...
Hi, how long does it take to get a reply? I raised a ticket on Friday and not had any response? Thanks
Hey. So i am trying to figure how to make a custom area I ALWAYS want to hide. I have a friend building a trail and trying to keep it on the semi down low, nothing to do with owners etc.. It's just to keep the Tree burning rubbish dumping A/holes off...
I downloaded Strava a couple of days ago, not for the social aspect - I'm in a *very* remote area of Canada's North and nobody else rides here - but because I heard it's great at tracking info. I like it so far because of the amount of *correct* data...
Hi,When using the Strava Android App(269.10 (1226114)), if you enter a Swim activity, and try to define the `Type of Activity` you only have one option.... Commute Maybe there is somewhere in the world people may need to commute via swimming, but I w...
Hey there,since some weeks I have the problem that I am not able to edit my routes inside the browser (chrome, also tested firefox).After going onto "my Routes" and selecting one I want to edit the route. But unfortuntaly a "sorry-screen" appears for...
I have recently uploaded route that I have recorded on Komoot onto Strava, which works fine, but the total km ridden on the Komoot ride is not adde to my weekly total.Do I need to do anything else?
