01-11-2024
12:39 AM
- last edited on
02-26-2024
01:40 PM
by
Scout
Hello colleagues
I have created a private club defined as "cycling".
Several members have been added to the group. Unfortunately, I've recently noticed that some member activities are not showing up in weekly. I checked and the cycling activities that are missing are set as public, so it's not a question of permissions.
Have you encountered such a situation?
Thanks.
Solved! Go to Solution.
01-11-2024 08:17 AM - edited 01-11-2024 08:18 AM
Hey @MarcYak,
Thanks for your post. Several things could prevent activities from counting towards a Club leaderboard. Some common reasons are:
If the above is not the case for members of your club, please submit a support ticket so our team can take a closer look at your club and find out what's going on. (Be sure to include the club in question as well as any examples of the activities that you believe should be showing).
01-11-2024 08:17 AM - edited 01-11-2024 08:18 AM
Hey @MarcYak,
Thanks for your post. Several things could prevent activities from counting towards a Club leaderboard. Some common reasons are:
If the above is not the case for members of your club, please submit a support ticket so our team can take a closer look at your club and find out what's going on. (Be sure to include the club in question as well as any examples of the activities that you believe should be showing).
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