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This post has been escalated to our Support team for one of the following reasons: it requires sharing personal information, the intervention of an admin, or multiple exchanges. We may also escalate to our Support team if a topic is highly complex or technical.

Heatmap still showing line after activity cropped

dsandem
Mt. Kenya

Hi,

I went on a hike but forgot to end it, so the drive back home was registered as part of the activity and also showed up on the heatmap.

Cropping the activity removed the drive from the hike, but this didn't remove the 8 kilometers of driving from the heatmap. It's been weeks and the map has not updated to reflect the edited activity.

What do?

1 ACCEPTED SOLUTION

Bryant
Moderator Moderator
Moderator

This post has been escalated to our Support team. If you have a similar question please submit a support ticket and we will investigate further.


KBryant24
STRAVA | Community Hub Team

View solution in original post

1 REPLY 1

Bryant
Moderator Moderator
Moderator

This post has been escalated to our Support team. If you have a similar question please submit a support ticket and we will investigate further.


KBryant24
STRAVA | Community Hub Team