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I have just lost a run during the run - started but not saved or deleted, can you recover it

marcusmuk
Mt. Kenya
 
1 ACCEPTED SOLUTION

Scout
Moderator Moderator
Moderator

Hey @marcusmuk
Thanks for your post. This inquiry will need to be handled by our Support team. The Community Hub & Strava Support are two different platforms. The Hub is great for general questions and information while our Support team will handle questions that require account access. I see that you have an open support ticket; #2895189. Our team will get back to you as quickly as possible. Thanks for your patience.


Cheers,
Scout (she/her)
STRAVA | Community Hub Team

View solution in original post

1 REPLY 1

Scout
Moderator Moderator
Moderator

Hey @marcusmuk
Thanks for your post. This inquiry will need to be handled by our Support team. The Community Hub & Strava Support are two different platforms. The Hub is great for general questions and information while our Support team will handle questions that require account access. I see that you have an open support ticket; #2895189. Our team will get back to you as quickly as possible. Thanks for your patience.


Cheers,
Scout (she/her)
STRAVA | Community Hub Team

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