The Hub is now in read-only mode as we make improvements to the Hub experience. More information is available here.
02-27-2024 02:35 AM - last edited on 02-27-2024 06:43 AM by Scout
Sinds vorige week berekend Strava het dubbele aantal kilometers voor activiteiten, wie weet hoe ik dit kan verhelpen.
TRANSLATION: Since last week, Strava has been calculating double the number of kilometers for activities, who knows how I can fix this.
Solved! Go to Solution.
03-25-2024 04:04 PM
Update from support: Please try turning your phone completely off/on and then flipping location services off/on. Before your next activity, wait several minutes with a clear view of the sky so your phone can get a strong connection.
If that doesn't help improve your recordings, this may be caused by certain Android settings. There are a few possible culprits and some of them are unique to the make/model of Android, so please check the following:
If this doesn't resolve your issue, please submit a support ticket and we will investigate further.
03-25-2024 04:04 PM
Update from support: Please try turning your phone completely off/on and then flipping location services off/on. Before your next activity, wait several minutes with a clear view of the sky so your phone can get a strong connection.
If that doesn't help improve your recordings, this may be caused by certain Android settings. There are a few possible culprits and some of them are unique to the make/model of Android, so please check the following:
If this doesn't resolve your issue, please submit a support ticket and we will investigate further.
03-20-2024 08:12 AM - last edited on 03-25-2024 03:57 PM by Scout
Hoi Ilona,
Bij mij is dit sinds een aantal weken het geval, heb je toevallig al antwoord gehad?
groet, Gineke
TRANSLATION: This has been happening to me for a few weeks now, have you gotten an answer yet?
03-05-2024 06:10 AM
This post has been escalated to our Support team. If you have a similar question please submit a support ticket and we will investigate further.
Welcome to the Community - here is your guide to help you get started!