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Question

heart rate data has stopped displaying

  • May 23, 2025
  • 4 replies
  • 76 views

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I have used my Garmin watch to track all activities for over a year. It has always included heart rate data.

This week, I'm tracking runs as usual using my watch, but heart rate data isn't included on my strava summary (it shows heart rate in my garmin app). All other data from my run syncs to strava.

I have checked the settings and have consented to sharing health data.

How do I get strava to show/sync this data again!? And why has it suddenly stopped?

4 replies

Vincenzo
Superuser
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  • Superuser
  • 264 replies
  • May 23, 2025

Ciao ​@GaryWolves. What do you see in your summary at the bottom where the HR graph should be?


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  • Author
  • Hub Rookie
  • 2 replies
  • May 25, 2025

Hi ​@Vincenzo thanks for replying. Tried to attach screenshot but not working. It displays a message saying 'attach a heart rate monitor for heart rate data and more subscriber features'


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  • Author
  • Hub Rookie
  • 2 replies
  • May 25, 2025

 


Vincenzo
Superuser
Forum|alt.badge.img+27
  • Superuser
  • 264 replies
  • May 25, 2025

Ciao ​@GaryWolves. Have you tried to stop the connection and then sync again your device?