Devices and Connections

Hi, I’ve noticed a strange behavior after upgrading from Apple Watch SE to Apple Watch Ultra 3. When I start a run with the Apple Fitness on my watch, the activity syncs to Strava. In Strava, the source is shown as Apple Health, not Apple Watch Ultra 3. All permissions are enabled: Strava is connected to Health, Strava has full read/write access, and Motion & Fitness permissions are on. I also have the Strava app installed on my watch, but I prefer using the native Workout app for recording. With my previous Apple Watch SE, Strava used to display the source as “Apple Watch SE” (even when I recorded with the native Workout app). After switching to Apple Watch Ultra 3, the exact same workflow only shows “Apple Health” as the source.My question: Is this the expected behavior now (Strava always labels the source as Apple Health if the activity comes via Health)? Or could something be misconfigured, since it used to show “Apple Watch” before? I tried to reinstall Strava on wat

Hello everyone,I'm new to the forum, I'm 27 years old, and after years of inconsistent training I've started training seriously again.I am also new to the Strava universe, and I am here to ask for your help regarding the Apple Watch app.I installed the app on both iPhone and Watch, but when I launch the app from the latter, the message "From your phone, sign in or sign upusing the Strava app." but nothing appears in the iPhone and the screen remains frozen.I followed the installation procedure I found on the forum, activating all permissions and syncing the Watch from the iPhone, however, it seems that it is not recognized.I thank you in advance for you help! 🙂

Kesalahan 403: Melebihi batas atlet yang terhubungAplikasi ini telah melebihi batas atlet yang terhubung. Jika Anda adalah pengembang aplikasi ini, silakan hubungi dukungan pengembang Strava untuk tahu cara meningkatkan kuota

Hallo,I have an activity sync issue - today’s cycle training started 9:58 AM and 36,0 km is not possible to get into to Strava activity log.Can you help me on this issueThank you   

Today, I started a recording session and confirmed that Strava was showing my starting heart BPM on my phone.  I put my phone in my pocket.  3.5 miles later, at my halfway point, I took my phone out of my pocket and instructed Google to take a screenshot, which captured my then current BPM.  A few seconds later, I saw the BPM display go to ZERO.This is not the first time I have experienced Strava losing the connection to my chest band, so I expected to see the BPM data from only the first half of the activity.  But when I completed the full activity and got home and looked at the data, I saw that I have completely LOST ALL the recorded BPM data.I don’t even see half of it as I expected.How can Strava lose 50% of an activities heart data?Is this a new Strava feature?

Heart rate data is not showing up in iPhone IOS 18.6.2  Strava version 429.0.1,  I started the run from Strava phone app and data sharing is enbaled between health and the app

I am using a polar pacer watch to track my runs. Then I sync it with Strava. surprisingly the data does not match btw polar and Strava. If synching I am assuming that the data from polar is basically just pushed to Strava - so basically a copy paste of the data from polar. But this is not the case and the Strava data shows different pace per km which is really weird. i don’t have my mobile with me during the run - only my polar watch. So I wonder what is happening there on Strava? see some pictures.  can someone help understand?

Hello, I currently use a Pixel Watch 2 to track activities. While it works great for walks runs and bike rides, it can't do much else. For example, when walking, running, or biking, speed and distance and gps map are all okay. However, when I try and track anything else (Inline Skate and kayak) the speed is always super super low and the distance is way less than it should be.For example, a friend would go inline skating with me and their speed would be around 7 mph and mine is always stuck at ~1-2 mph. My distance is always super low as well. But when we walk or bike the tracking is just fine.Dont really understand what's going on and why some activities just don't work and walking and biking do very well. I could just use the biking category to track everything but I like the different categories.I have tried uninstalling and reinstalling multiple times. Please help or resolve the issue, I really enjoy the UI and tools of strava. Thanks !

Up until 18/9/25 calories in a run recorded via my garmin watch and sent to Strava matched. the last 2 runs the calories differ. today 15km calories on garmin active 854 and basel 150 for a total of 1,004. Strava shows as 1,332. I haven’t changed anything. 

Hi,Until July I was running with Strava app on my Apple Watch and my fitness score was getting updated on Apple Health app.But it stopped working since then, has anyone else had the same issue? I haven’t changed anything particular on my side and made sure permissions are correct for Strava to read/write iOS Health data. Thanks! 

As of yesterday 19th Sept my Suunto activities are not transferring to Strava. I have tried all the trouble shooting ideas, but nothing changes!!! any help would be great. The activity transfers from watch to app but then doesn’t transfer over to Strava. please help. 

My Apple Watch Strava activities have stopped syncing - when I try to sync I get the same error each time: ‘to sync your activity, make sure your Apple Watch is connected to the network’. I’ve checked and the watch says connected to Bluetooth and WiFi. I’ve logged out of the mobile app. I’ve closed both apps (phone and watch) several times. Nothing seems to fix it. Please can someone help? 

For some reason, my heart rate and cadence data flatline about two thirds of the way through my runs.  I’m using an Amazfit watch which relays the data to the Zepp app whihc then syncs with Strava.  The data is accurate on the Zepp app but not on Strava.  Has anyone see this happen before? 

I have completed more than 1000 bike rides with Strava in the last few years.  I record them with my Samsung A13 phone.  This has always had reliable GPS that accurately records my rides.  I also record the rides on my watch, which doesn’t have as good GPS accuracy as the phone (it “wobbles” a few metres occasionally), but it has the benefit of recording heartrate.  If I go somewhere new and want to create a couple of new Segments I do it using the Activity as recorded on the phone, as the GPS data is better.  To avoid duplicating the recordings, I usually delete the phone version after a day or so (unless I forgot to tighten my watch-strap which causes the heart-rate to under-read and be meaningless !).  This methodology has worked well for several years.However, for the last 3 rides I notice that all the recordings on my phone show small spikes about every 15 seconds or so (for the whole ride) that make them unsuitable for using as a basis for new Segments.  The watch data is unaffec

When using Strava on Apple Watch it does not record distance. It records all other parameters fine, route, heart rate, elevation etc. also when cycling or skiing it records distance just fine. I have tried reloading the app on phone and watch. Hope someone can help. Thanks 

I have a problem connecting my Samsung watch to Strava, even though I followed the instructions, they don't want to appear on Strava and it keeps saying " There was an error connecting your device. " but my account is connected on the watch. Any help here?

I am trying to add a URL that can be clicked/tapped to my bio. The URL link will show in the bio, but it doesn't show as a hyperlink that can be tapped. I'm confused because Strava has said that links are supported again, but I've tried multiple ways and nothing works. Any help here? Thanks.

I have links to my notable Strava activities in my bio. These links are clickable from the web version but are no longer clickable from my Android app? Is this a bug or are links on Android now disabled? www.strava.com/athletes/28694569

When I use my camera during recording my activity (cycling, walking), the app stops recording. Giving the message Strava stopped, continue or leave app.When I choose continue, the recording starts again. When I miss this message a part of the route is not recorded. I use a Samsung A23 phone.The app is updated to the latest version.Does someone know a solution to this problem?

Hi everyone,Earlier today, I did a normal run. I used the Strava app on Apple Watch. As usual, after arriving home, I went to the Unsynced section in the strava app on the Watch, selected the activity and, by accident, insead of pressing Sync, I pressed Delete. Does anyone know if there is a way of restoring the run?Thanks,Nicolai

I have a Garmin heart monitor that goes around my chest, and when it's connected to my Garmin bike computer I can see my heart rate. After I finished my ride I saw the heart rate data on Garmin Connect. But when it was transferred over to Strava the heart rate data wasn't there. Does anybody know how I can fix this so I can have the heart rate data on Strava as well? 

I’m thinking of moving from a Garmin to an Apple watch ultra.  On my Garmin its pretty easy to sync routes and segments from strava over to Garmin connect, then maps and segments all sync down to my watch and are well integrated  with the watches cycle tracking app.I’m trying to workout how this would work on the apple watch, given the strava watch app doesnt support mapping, I think I need something like Komoot for GPX routes (shared from others on strava).  For live segments I would need the strava app, and there is the native apple workout app. Which of the 3 apps do you use to start/stop etc?How do all these apps wort at the same time?  Can you easily switch between them?Are there other options for cyclists?  All I want to do is be able to follow routes and have live segments are working the same time like on my Garmin.   

As stated in the title, every time I save a new activity, a group with myself is created. How to fix? 

I was confused when i finished my running program today, I finished the 13200 program in pace 4:50-5:00, and my stopwatch results was 15:41, while the finish time on Strava was 15:07, DUDE?! This app took 34 seconds off me? Please fix it.

I just noticed that my max heart rate was automatically changed in the app (not by me), and it caused some weird data issues: All my past activities have been updated with new heart rate zones, which are now incorrect based on this new HR max. However, the effort data (Relative Effort, etc.) remained unchanged for those older activities, so they don’t match the new HR zones anymore. For my latest activity (after the HR max change), both the HR zones and the effort score are wrong, since they were calculated using the incorrect HR max. I’ve already updated my max heart rate to the correct value manually, and even tried recalculating performance data, but nothing changed — the past activities still show the wrong HR zones, and the effort score on my latest activity is still off.Can you help me revert this change or reprocess my activities using my correct HR max value? I'd really like my data to reflect the original, accurate information.Thanks a lot in advance for your help.