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Hi, I was riding yesterday using my IGP BSC300 bike computer that is connected to Strava. I received a call from a friend to go and visit. I have never been to his place so I asked for the address to navigate there and I wanted to create a route to the address in the Strava App but I found it impossible to simply add the address in a just ask the App to plan the route. There is a search option but when adding the address it would take it as the start point, once the start point is selected there is no longer a search option only the pencil or adding another waypoint by scrolling the map. I think this should be a really basic function, so I wonder what is that I do wrong? In desktop there is no problem with this. Thanks

633

1 hour ago

gelayyHub Rookie

General Chat

REFUND SUBSCRIPTION

How much Time Strava does respond to a subscription refund because I've sent you a refund request email with the terms explained by old support. how long to take the reply, because I was surprised there was no notification and immediately subscribed for a year. too much money was cut from my e-wallet, please help team strava thats money for my school. I need the money

weiryoneHub Starter

My PRs are not showing in my activities. My Garmin displays PRs but Strava isn’t recognizing them. I has done it before, and I’ve not changed any settings but it’s not doing it now. When I look at my best efforts, it’s not my recent best effort. It’s frustrating as this is how I can easily see my PRs. Any ideas on how to fix??

3 hours ago

derekwrightHub Rookie

Strava Features Chat

iOS App doesnt label peaks on maps

Recently I’ve noticed my iPhone Strava app no longer labels peaks on any maps. I try POI layer on vs. off, 2D vs. 3D, Hybrid/Satellite vs. standard, the Maps tab at the bottom vs. activity maps. Anyone else experiencing this too? What happened?

212

5 hours ago

delussuHub Starter

Strava Features Chat

integration with garmin varia radar

AjayTalatiHub Rookie

Local photos no longer display on maps?

Hi,I've noticed that in the past few days, geotagged user photos are no longer visible on activity maps or route planning heatmaps on the web version of Strava (they were clickable blue dots).Instead, I now see commercial POIs (e.g., pubs, even McDonald's, Burger King,) that never appeared before?I use Strava primarily to explore routes based on local photos, (in particular trail conditions of remote places), and this was a key reason I paid for membership.Can you please confirm if this is a permanent change or a bug. If possible, I’d like the previous behavior with photo overlays restored?Thank you.

192

6 hours ago

scott14Hub Starter

Strava Features Chat

Share image now being cropped to 16:9 portrait

Up until recently, when I shared a run, the image with stats would retain its aspect ratio. This seems to be no longer the case (in the last week).For example, here is my latest run, ready to share; However, when I post or even save the image, it is cropped to the portrait aspect ratio. This has only happened recently, as I have been sharing in the same way every time. Can anyone shed any light on this?

293751

7 hours ago

Velo-VentouxHub Rookie

Strava Features Chat

Surface Type

When I am creating a route the default surface type is “Any Surface Type” so I always have to open the dropdown and click “Prefer Paved Surfaces”.Because 99% of my rides are road rides this is a bit annoying having to do this every time I’m creating a route.It’s not a game changer but is there anyway to have “Prefer Paved Surfaces” as the default and not “Any Surface Type”?Cheers,C

Alan.Hub Starter

I’ve just noticed that the suggested friends section has gone mad. Every time I log in or refresh the page I get another 5 suggested friends some from the other side of the world. This is a very annoying feature, I don’t want suggested friends, not interested. How can I stop this feature?

242

12 hours ago

pwheelsHub Rookie

General Chat

[KNOWN ISSUE] map screen white out when zooming out.

Hello all, I'm having an issue when trying to zoom out on a map screen where it starts to zoom out to see anything an area but then the whole screen goes white like a cloud cover & i can't see anything. This does it on my own maps aswell as friends maps. Strava has been updated to the latest version & is running on an android s24 .

19510

12 hours ago

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