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morrydracoHub Rookie

Does anyone else hate the recent updates to the app?

Every time I open the app the UI design gets worse and worse. Please can they stop complicating it.Also what is up with these new shield icons - it’s actually terrible.

Luhanne152Hub Starter

how do i directly talk to a human customer service?

My play store automatically bought subscription for a year and it's price is 1,500 pesos in Philippines. Which is a huge amount of money for a student like me. I need that money. Strava's customer ai service is frustrating to use. I need an urgent answer

RichardIGHub Starter

Strava Features Chat

New profile picture shape for subscribers

Since today I can suddenly see who of my contacts is a subscriber and who isn't. That means they can see the same for me. Surely that's private information I didn't give strava permission to share with my friends?I once got a subscription to support Strava, but that doesn't mean I want to broadcast it to the world. It feels extremely pretentious. Can this be turned off? And if not, can I get my subscription cancelled and refunded? It still runs until March but surely this wasn't part of the agreement I signed.

SlickCyclistHub Rookie

Strava Features Chat

Can't change Strave set annual goal

Strava has set an annual cycling goal for me of 7,000km. I would like to change this number. I can get to the screens where you set goals, and I can set goals for other activities, but I can’t edit/change this cycling goal. The text on the screen says it can be updated, but I can’t update it. I’m using the free version of Strava. Can these Strava set goals be changed? When using the free version? Thank you.

KeeperHub Rookie

Developers & API

Response from group activities does not return activity date

Hello,For my personal educational reasons I am using your public API fetching activities from the group I am member of.I am using exactly this request:https://www.strava.com/api/v3/clubs/" + clubId + "/activities?per_page=100&page=1 I have only problem that I am not getting activity date in the response.This is sample JSON of the respone:```{"resource_state":2,"athlete":{"resource_state":2,"firstname":"Adam","lastname":"S."},"name":"Evening Run","distance":8751.0,"moving_time":2998,"elapsed_time":2998,"total_elevation_gain":38.7,"type":"Run","sport_type":"Run","workout_type":0}```Could you help me with the case or delegate my request to the team which can assist ?

Steve PHub Starter

Developers & API

club rides with list of athletes attending API¿

Morning All,Does anyone know if there is existing API that allows you to retrieve list of upcoming club events along with athletes that have joined.Thanks in advanceKudos ✌️

kgodtfredsenHub Rookie

Developers & API

Club endpoint not returning any activities for most users starting sometime March 1.

We are seeing an empty payload being returned from the clubs endpoint for most users since this AM:https://www.strava.com/api/v3/clubs/nnnn/activities&per_page=100No errors, just a 200 and an empty array. No changes on our end, no changes to the API that I can see?I don't see anything in the API status: https://status.strava.com/

Loic.bHub Rookie

Strava Features Chat

bug shoes deleted without request

On may 18th, I was editing one of my shoes from the iOS Strava app. After a run, I went to « my shoes » section, saw the proper list as usual :mizuno wave Daichi 7 salomon ultra glide 3 mizuno wave ultima 16 « pour tapis » Mizuno wave rider 28 bleu vertthose last ones are my usual pair of shoes for the running. So I clicked on it to « modify » , check the « make default » box, and validated.once back to the list, this pair disappeared ! I checked the « retired shoes » section, it’s not there. I have an old pair of « mizuno wave rider 28 », but it’s an old one. The new one had « bleu vert » at the end to make the distinction.I went to check all the runs I’ supposed to have done with those shoes, and the shoes reference has left, there’s a sad «-« character instead.of course, it’s annoying. I have tried to ask for help from the support, but I’ve been told that « they are limited to investigate these sorts of issues », which, I won’t lie, puzzled me for the rest of the week… so ? Should I

Loic.bHub Rookie

Developers & API

bug report shoes deleted without request

On may 18th, I was editing one of my shoes from the iOS Strava app. After a run, I went to « my shoes » section, saw the proper list as usual :mizuno wave Daichi 7 salomon ultra glide 3 mizuno wave ultima 16 « pour tapis » Mizuno wave rider 28 bleu vertthose last ones are my usual pair of shoes for the running. So I clicked on it to « modify » , check the « make default » box, and validated.once back to the list, this pair disappeared ! I checked the « retired shoes » section, it’s not there. I have an old pair of « mizuno wave rider 28 », but it’s an old one. The new one had « bleu vert » at the end to make the distinction.I went to check all the runs I’ supposed to have done with those shoes, and the shoes reference has left, there’s a sad «-« character instead.of course, it’s annoying. I have tried to ask for help from the support, but I’ve been told that « they are limited to investigate these sorts of issues », which, I won’t lie, puzzled me for the rest of the week… so ? Should I

MakeStravaGreatHub Trailblazer

Why has Strava deleted segments that our community have used for years.

Ive just noticed that Strava has removed a segments that has been in our community for years.For example we used to have a segment called ‘Tactical Nuclear Penguin’. It looks like Strava has deleted it via the new AI you use because it was a double up of a segment. You have deleted the name we want to keep and left the name we dont want to keep (Zig Zag LOG 2).Theres no option to change this or add a second segment. This is ridiculous. especially when someone hasn't created the start and finish of the segment correctly. It only lets me create a private segment which is pointless. Please change this back to how it used to be Strava. its super annoying. WE WANT OUR SEGMENTS BACK.

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how do i directly talk to a human customer service?

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bug shoes deleted without request

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Strava Apple Watch app - Underwhelming?

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Strava flyover can't show the POIs when I share it to instagram

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Has anyone tried a strava web app using tailscale funnel or serve?

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