Skip to main content

- - Knowledge base overview
Groups
Developers
Superusers

[Known Issue] Strava Feed Delay

3 hours ago

Welcome to the Strava Community Hub

Exchange advice, talk training and get inspired by other athletes, just like you.

Start Here

Find your way around the Community Hub

Community

Start discussions, ask questions, get answers

Ideas

Suggest the next great Strava feature to our team (must be logged in to view)

Knowledge base

Read product guides and how-to's

Developers

Connect with other developers to share knowledge about the Strava API

Must-read's from the Hub

Recent discussions
Categories

Chris_G2015Hub Starter

Reinstate cancelled Google Pay subscription

My subscription to Strava shows as cancelled on Google Pay. Apparently, I cancelled my Google Payment Profile Account back in October 2024. I have spoken to Google and they tell me that I need to contact Strava to resolve this, as it is not a Google product I have purchased. I have tried restoring the payment in Strava but it will not allow me to do this. I am going round in circles. See attached. Any ideas please?

Greg SzantoHub Starter

My latest don't show up in the activity feed

I run 10k today, usually getting around 10- 12 kudos. I haven't got any on this one.All settings are the same. Activity isn't muted or anything like that.I asked some friends, noone else can see my run on their feed unless they go directly to my profile click on and look for it.https://strava.app.link/8PHLd1SIPSbAny idea please?

adrian12Hub Starter

Keep me logged into Strava

It seems that everytime i go to log into Strava, I am being asked to log in. Can you please set a cookie and let it last for 365 days? If I dont want to be logged in, I will manually sign out.

Drew MooreHub Starter

can anyone help

My activity has posted on my Strava from garmin but no one can see it on there newsfeeds only if they click on my page can anyone help please

adamscHub Rookie

Strava Features Chat

Activity Feed Delay: Significant Lag in Updates Since Monday

Since Monday, I’ve noticed a significant delay (about 2–3 hours) in the appearance of activities in the feed. This affects both the activities of people I follow and my own activities appearing on others’ feeds.Strava status showing no abnormalities, this issue seems widespread, as people who usually receive tones of kudos are experiencing delays as well - they simply start to get any kudos later as well. Activities eventually appear in chronological order, suggesting a possible delay in server processing. The issue persists regardless of whether activities are uploaded via Garmin or Zwift. Interestingly, when accessing someone’s profile or club feed, the updates are live and function as expected.Location: Europe

BirdyNHub Starter

I would love a way to tell my friends that I’m planning a ride and see who wants to join me.

villesundbergHub Rookie

Strava Features Chat

Routes no longer follow roads on iOS

It seems that a recent iOS update has broken the way routes are shown on iOS. Here’s an example route:https://www.strava.com/routes/3289692473352562718 In the web route editor, the route displays like I would expect it to. On iOS, however, the same portion looks like this: It seems like the iOS route viewer is only showing a fraction of the vertices required to actually draw the route so that it follows roads. It makes following along the route much harder, and I’ve taken the wrong turn more than once because of this.Is anyone else seeing this, and any ideas on how to fix it?

ClutschHub Rookie

Algorithm excludes certain people's activities

Why on earth does Strava choose FOR me whose activities I see and whose I don't see? It's happened several times now where I'm certain I follow certain people but their activities never show up in my feed and other people's activities I see all the time. When I go to the profile of those whose activities I NEVER see I can perfectly clearly see all their activities so they're not hidden. Can Strava please stop putting algorithms on this? If those becomes another Facebook I will lose all interest in this platform.

CristianNitaHub Starter

(RESOLVED) Activities selectively not being pushed to feed

I ran a race yesterday and it's acting as if it's been muted, when I definitely hasn't. On the other hand my warmup is showing just fine. I've received significantly more kudos on my warmup than the race. Thought it was a one off but the same thing happened to my dad today. TT not showing, warmup showing. It's visible if you go onto profile, but doesn't send to others' feeds. I've seen a few people already on reddit with the same problem, saying it might be a new algorithm which isn't working as it should.

scott14Hub Starter

Strava Features Chat

Share image now being cropped to 16:9 portrait

Up until recently, when I shared a run, the image with stats would retain its aspect ratio. This seems to be no longer the case (in the last week).For example, here is my latest run, ready to share; However, when I post or even save the image, it is cropped to the portrait aspect ratio. This has only happened recently, as I have been sharing in the same way every time. Can anyone shed any light on this?

Discussions

Welcome to Discussions! We're excited you're here. Find help, friendly discussions, and new member introductions in this space!

General Chat

1250 topics

The Club Hub

41 topics

Ask & Troubleshoot

Whether it's getting a better handle on our core features or seeking clarity on how Strava works, the Ask & troubleshoot section allows you to get the most out of your Strava experience - let's dive in!

Strava Features Chat

Strava Features Chat

1846 topics

Developers & API

Developers & API

795 topics

Blog

Get inspired or learn something new through articles on a range of topics written by our expert team members.

Insider Journal

Insider Journal

81 topics

What's New

29 topics

👋 Let's Connect!

New to the Community Hub? Introduce yourself and meet fellow athletes! Join the conversation here:

Introduce Yourself

Help Your Fellow Athletes

Support your fellow members by answering the topics below

can anyone help

0

API authorization login issue with Google Apps Script

0

API authorization issue with Google Apps Script

0

⭐ Become a Superuser!

Join the Strava Superuser Program to connect, support fellow athletes, and shape the Community Hub!

Explore the Program

Leaderboard

It's a new week! This list will populate as soon as we have a few more activities.

It's a new week! This list will populate as soon as we have a few more activities.

What's New on Strava

Learn more about Strava's newest features!

Have feedback for us?

Looking for more info?

Strava Support Center

Explore our extensive library of Help Articles covering all of Strava's features

API Documentation

Learn everything you need to know about the Strava API and endpoints

Strava Guides

Check out curated guides on how to get the best out of Strava

Powered by Gainsight

Terms & Conditions Cookie settings

© 2024 Strava, Inc.

All rights reserved

Menu

Features
Subscription
Family Plan
Student Discount
Routes
About
Stories
Support
Careers
Press
Business
Partner Center

Follow

Facebook
Instagram
Twitter
Youtube
LinkedIn

Get Started

Sign UP
Login

Sign up

Already have an account? Login

Login to the community

Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.

Enter your e-mail address

Back to overview

Scanning file for viruses.

Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.

OK

This file cannot be downloaded

Sorry, our virus scanner detected that this file isn't safe to download.

OK