Skip to main content

- - Knowledge base overview
Groups
Developers
Superusers

Welcome to the Strava Community Hub

Exchange advice, talk training and get inspired by other athletes, just like you.

Start Here

Find your way around the Community Hub

Community

Start discussions, ask questions, get answers

Ideas

Suggest the next great Strava feature to our team (must be logged in to view)

Knowledge base

Read product guides and how-to's

Developers

Connect with other developers to share knowledge about the Strava API

Must-read's from the Hub

Recent discussions
Categories

scott14Hub Starter

Strava Features Chat

Share image now being cropped to 16:9 portrait

Up until recently, when I shared a run, the image with stats would retain its aspect ratio. This seems to be no longer the case (in the last week).For example, here is my latest run, ready to share; However, when I post or even save the image, it is cropped to the portrait aspect ratio. This has only happened recently, as I have been sharing in the same way every time. Can anyone shed any light on this?

MikeFEllisHub Rookie

Strava Features Chat

some of my rides not loading to my training log

Elielson JoabHub Starter

Strava Features Chat

ATIVIDADE NÃO RECONHECE SEGUIMENTO

FIZ UMA ATIVIDADE,POREM ELA NÃO RECONHECE O SEGUIMENTO QUE CRIEI, SIMPLESMENTE, EU NÃO APAREÇO NA LISTA DO SEGUIMENTO, ACABEI DE OLHAR E VI QUE DE FATO O SEGUIMENTO CORRESPONDE COM O TRAJETO.

JaneStrava Alumni

New! One-Time Codes for Login

Logging into your Strava account just got easier and more secure!Athletes who log in with an email and password will now be able to sign in to their Strava accounts through a one-time code, eliminating the need to remember a password.Athletes can enable one-time codes via their Settings page or by clicking “forgot password” from the log in page on the web or through their iPhone or Android device. For more information check out this Help Center article: One-Time Codes on StravaIn order to be able to sign in via one-time code you must have the latest app version of Strava. Questions about the one-time code feature? Drop us a reply below and we'll be happy to help out. If you prefer, you can submit a support ticket and someone from our Support Team will get in touch.

rjamesonHub Starter

Strava Features Chat

how to change back to email/password login from the One Time Login code

I somehow clicked okay to move to use of a one-time password to log in, but it is less convenient and requires more steps. how do I switch back? There is no longer an option to change password in settings, only change email -- and I want to keep the same email.Thanks

PaengHub Starter

Developers & API

GlorfyFitPro to Strava Error

Can anyone help me fix this? This request does not comply with Google’s ”Use secure browsers” policy. If Strava has a website, you can open a web browser and try signing in from there. If you are attempting to access a wireless network, please follow these instructions.If you’re seeing this error message in Strava’s app, you can contact the developer to let them know their app must comply with Google’s ”Use secure browsers” policy.Learn more about this errorIf you are a developer of Strava, see error details.Error 403: disallowed_useragent

algierwanggaHub Starter

Strava Features Chat

Strava doesnt recognize smartwatch pause

Hi, I'm using a huawei smartwatch and it syncs with strava. I was using running mode when I was taking a break I paused via smart watch, but strava didn't detect the pause and strava continued to detect me moving. Should I enable auto pause mode on the strava app?

starfruitHub Rookie

Strava Features Chat

Strava flagging

Hello Strava community, and especially strava employees:There are a few segments I "keep tidy", meaning I flag obvious motorized assistance.  Sometimes I wonder why... but recall that strava is community moderated, so I try.They are obvious - the hill climb holder is a former world tour pro who set the KOM when he was in the world tour.  Then there's 2-3x the speed and totally unrealistic VAM's of people with their tracking on in vehicles.  This is against strava's stated rules.Strava used to allow 10 per day of these flagging, so I'd do 10 per day when work was slow.  Now for 3 days and counting my account is prevented from flagging.1.  When did the quantity per day change?2. Has strava permanently flagged my account, for doing what is the intended purpose of community self regulation, on entirely legitimate basis of rides? 

DuffmanHub Rookie

Flagging rides as a non premium member

Curious as to why a non premium member can only “create” a flag but nothing happens to the rider in question. We have a couple of strava trolls in our region that record their rides as normal bikes but are obviously on e bikes. The useless strava algorithm does nothing to them. Tried to take the diplomatic approach but they continued to do what they do. So I started flagging their rides. This led them to blocking me and continuing to record as regular bikes on e bikes. So I couldn’t flag their rides anymore. Others have tried to flag their rides but they are not premium subscribers. All that happens is a message pops up that says your flag has been created. And the ride stands. Pretty much all of our climbing segments are now irrelevant. Thanks strava!

Coggy79Hub Starter

Golf Round uploaded minus the activity map

I played a round of Golf yesterday whilst wearing my Garmin S62 watch. Previously the activity uploaded to Strava which included a map of the activity i.e walking route taken. However recently the activity map is not uploading to Strava whilst the basic details are.

Discussions

Welcome to Discussions! We're excited you're here. Find help, friendly discussions, and new member introductions in this space!

General Chat

1309 topics

The Club Hub

45 topics

Ask & Troubleshoot

Whether it's getting a better handle on our core features or seeking clarity on how Strava works, the Ask & troubleshoot section allows you to get the most out of your Strava experience - let's dive in!

Strava Features Chat

Strava Features Chat

1900 topics

Developers & API

Developers & API

810 topics

Blog

Get inspired or learn something new through articles on a range of topics written by our expert team members.

Insider Journal

Insider Journal

83 topics

What's New

30 topics

👋 Let's Connect!

New to the Community Hub? Introduce yourself and meet fellow athletes! Join the conversation here:

Introduce Yourself

Help Your Fellow Athletes

Support your fellow members by answering the topics below

Flagging rides as a non premium member

0

Montreal 2025 marathon BIB

0

Route Editing does not work w/ "Error: Sorry, we couldn’t complete that action. Please try plotting the point again."

0

Map view is being cropped on Android

0

Unable to distinguish road rides and gravel rides in bulk export (missing data)

0

⭐ Become a Superuser!

Join the Strava Superuser Program to connect, support fellow athletes, and shape the Community Hub!

Explore the Program

Leaderboard

It's a new week! This list will populate as soon as we have a few more activities.

It's a new week! This list will populate as soon as we have a few more activities.

What's New on Strava

Learn more about Strava's newest features!

Have feedback for us?

Looking for more info?

Strava Support Center

Explore our extensive library of Help Articles covering all of Strava's features

API Documentation

Learn everything you need to know about the Strava API and endpoints

Strava Guides

Check out curated guides on how to get the best out of Strava

Powered by Gainsight

Terms & Conditions Cookie settings

© 2024 Strava, Inc.

All rights reserved

Menu

Features
Subscription
Family Plan
Student Discount
Routes
About
Stories
Support
Careers
Press
Business
Partner Center

Follow

Facebook
Instagram
Twitter
Youtube
LinkedIn

Get Started

Sign UP
Login

Sign up

Already have an account? Login

Login to the community

Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.

Enter your e-mail address

Back to overview

Scanning file for viruses.

Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.

OK

This file cannot be downloaded

Sorry, our virus scanner detected that this file isn't safe to download.

OK