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anthony.boisHub Starter

Developers & API

Strava API Request Fails (403 Error)

Hello,I'm having an issue with the Strava API that I hope someone can help me resolve. I'm able to successfully make API requests through Postman, but when I implement the same code on my server, I get a 403 error.What works (in Postman):I'm trying to access activity data with this endpoint: GET www.strava.com/api/v3/activities/[activity_id]With the authorization header: Authorization: Bearer [my_token] The error I'm getting on my server:I'm using PHP with cURL for my implementation. Here's the error I receive:403 ERROR The request could not be satisfied. Request blocked. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Generated by cloudfront (CloudFront This implementation has been working perfectly for months, but suddenly stopped working this weekend. Nothing changed on my end.

nachiketHub Starter

Ride recording - speed and distance not updating

Hi,For the past few rides I have noticed that Strava updates my speed every ~10s but in between these updates the speed displays 0. Once the updated speed is shown for a few seconds it goes back to 0 and this cycle continues for the full duration of the ride. A similar issue with distance as well - it gets updated only when the live speed is shown and otherwise remains constant. I have attached some screenshots.From picture 2 to 3 the speed goes from 18.1 to 0. From picture 3 to 4 the speed is displayed as 0 and the distance remains constant at 0.92. In picture 5 the speed is updated to 18.5 and distance to 1.04.Please help out regarding this issue.Thanks!

jepoyyy147210Hub Starter

Refund Status is Solved but no Refund yet.

I submitted multiple Strava Refund Request and it is solved but I haven’t get my money back. Can someone help me? I really need it for my hospital bills.

edwagnerjr2Hub Rookie

Looking at my profile, none of my workouts for stand up paddle board are showing up for 2025 or all time. Other types of workouts are working. They had been working. appreciate any help.

elvinpedroHub Starter

Developers & API

Token Exchange Error

I would sometimes get an error when calling the token exchange API: POST https://www.strava.com/oauth/token, but it would work if I make the exact same call for a second attempt. Anyone know why this is happening? In the “authenticaion” documentation on Strava Developers, one statement says the URL should be https://www.strava.com/oauth/token, while an example shows the URL as https://www.strava.com/api/v3/oauth/token (I pasted below) Is this why my call to the API returns an error sometimes? Thanks.===================================================Token ExchangeStrava will respond to the authorization request by redirecting the user agent to the redirect_uri provided.If access is denied, error=access_denied will be included in the query string.If access is accepted, code and scope parameters will be included in the query string. The code parameter contains the authorization code required to complete the authentication process. code is short lived and can only be used once. The applic

Thomas_MCGHub Starter

Group Pages Image Parameters

Can anyone provide the image parameters for the group page large and small images?

SallyInTnHub Starter

weekly progress road rides does not reflect all miles

My weekly progress graph and the training log does not reflect all activity. A road ride on Monday is not included in rides on the graph and also the total miles for the week is completely off but it’s not by that missing Monday road ride, It’s a different number.

NakkHub Rookie

Strava Features Chat

Strava Beacon does not work on Samsung or Apple watch any more.

Beacon stopped working with my Samsung Ultra watch about six months ago, and my buddy has the same issue with his Apple Ultra watch. Both beacons stopped working pretty much at the same time. Beacon only works if the phone is currently connected to the watch, and stops sending as soon as you’re out of range of the phone. Both watches are LTE. I opened a ticket as well, 3265802. Strava has ignored me completely. The only response I’ve gotten was asking if I still needed assistance! I’ve tried uninstalling the app on both phone and watch and then re-installing. I’ve tried deleting contacts and re-adding them. I’ve turned beacon on and off. Nothing helps. I am a paid subscriber, as I realize Beacon requires this. What especially irritates me is Strava support just ignoring me for almost a month now.

demouge81Hub Starter

Route builder broken?

Hi, I was trying to build a route but I only get dotted lines and no real routes. Is there a problem somewhere? I've treid other browsers as well, but the problem remains.

basileusHub Rookie

How to solve issue with strava support?

story is short: two years ago my account has lost ability to get download link of my data in bulk. on my first tickets support was giving me my link manually. this year they answered me “our team is limited in our ability to investigate these sorts of issues directly. We do want to make sure you have the right resources to find a solution” and recommended to ask community. here is me. so, anyone know how to get gpx files from all my thousands activities or how to solve problem with strava support to force them to solve my account issue?thank you all

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