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RichardIGHub Starter

Strava Features Chat

New profile picture shape for subscribers

Since today I can suddenly see who of my contacts is a subscriber and who isn't. That means they can see the same for me. Surely that's private information I didn't give strava permission to share with my friends?I once got a subscription to support Strava, but that doesn't mean I want to broadcast it to the world. It feels extremely pretentious. Can this be turned off? And if not, can I get my subscription cancelled and refunded? It still runs until March but surely this wasn't part of the agreement I signed.

gelayyHub Rookie

REFUND SUBSCRIPTION

How much Time Strava does respond to a subscription refund because I've sent you a refund request email with the terms explained by old support. how long to take the reply, because I was surprised there was no notification and immediately subscribed for a year. too much money was cut from my e-wallet, please help team strava thats money for my school. I need the money

david02Hub Rookie

Strava Features Chat

Unable to distinguish road rides and gravel rides in bulk export (missing data)

The activity type field in the activities.csv file is “Bike” for both road rides and gravel rides, so the distinction is essentially lost. The activities.csv file should include a “sport type” field (matching the API), which supports values like “GravelRide.” As it stands, users are unable to obtain a faithful copy of their data in bulk.

FitShowHub Starter

Developers & API

Request to increase the client API user connection limit

We are an application development team that uses the Strava API to access services. Our client ID is 116488.We are currently experiencing an access restriction issue: our application has reached the upper limit of the maximum number of athletes allowed to connect to the Strava API (i.e., the number of user authorizations is 9999). In order to continue to provide high-quality services to more users, we have submitted an application form at https://share.hsforms.com/1VXSwPUYqSH6IxK0y51FjHwcnkd8 to request an increase in the limit.We submitted this form 10 working days ago, but have not received any further feedback or processing notifications so far.If you need to provide more materials or information to cooperate with the review, please let us know at any time and we will actively cooperate.Thank you for your attention and support to our request!Best wishes!

Saravanan ThangavelHub Starter

Strava Features Chat

No. of Active day Calculation during endurance cycling

I’m an endurance cyclist, and I’ve noticed that Strava only counts the day I start a ride as an “active day,” even when the ride spans multiple calendar days. For endurance events that extend beyond a single day, Strava still considers it as just one active day.This seems like a bug or a design limitation, as it doesn't accurately reflect the effort and time spent riding over multiple days. Ideally, each calendar day that includes recorded activity should be counted as an active day to better represent multi-day endurance efforts.

SunRichHub Starter

Developers & API

Request for Guidance on Custom Activity Statistics When Uploading FIT Files via API

Hi everyone, I’m reaching out for help regarding an issue we’re facing when syncing activities to Strava using FIT files.Our app is currently using Strava’s public API (https://developers.strava.com/docs/reference/#api-Uploads-createUpload) to upload user activities in the FIT file format (https://developer.garmin.com/fit/overview/). The upload works fine — GPS tracks and total distance are correctly recorded on Strava. However, we’ve noticed that some of the statistics displayed on Strava differ significantly from those calculated by our own app.We suspect this may be due to differences in how these metrics are calculated or interpreted between our app and Strava. To avoid confusing users, we would like to specify these statistics ourselves when uploading the activity, rather than relying on Strava to calculate them automatically.The statistics we’d like to control include:Total elapsed time Average speed Maximum speed Maximum power Average power Total elevation gain Total elevation l

shantanugHub Starter

Strava Features Chat

Strava Apple Watch app - Underwhelming?

I have recently rejoined Strava community and trying out first month with a subscription. Does anyone else out here feels the watch app could do a lot more than what it does how. For example, saved routes / to start routes can only be done with the mobile device. I dislike carrying my phone for any run and would love to have this feature on watch app alone, but it doesn’t. In this case, I recorded the run in both devices and Strava couldn’t even figure out it was same workout and saved both thus causing data error when I deleted one of it. Is Strava looking to make this feature more robust? Would love to hear anyone else’s experience. Thanks!

ambieweimerHub Starter

Can't login to my account with Outlook email

I can’t login to my Strava account on the mobile app using my Outlook account. It says error has occurred, try again. I can login using the Safari page and on my laptop (Through sooo much difficulty). It won’t let me login or send a code via email.

SlickCyclistHub Starter

Strava Features Chat

Can't change Strave set annual goal

Strava has set an annual cycling goal for me of 7,000km. I would like to change this number. I can get to the screens where you set goals, and I can set goals for other activities, but I can’t edit/change this cycling goal. The text on the screen says it can be updated, but I can’t update it. I’m using the free version of Strava. Can these Strava set goals be changed? When using the free version? Thank you.

nsjcadminHub Starter

Strava Features Chat

I hate the new share activity options

Sharing my Strava activities is one of the key reasons I use the app at all. The new Strava share activity options that I have on my Android app are awful. Almost everyone I run with on Fb end up screenshotting the opening activity view and using that when sharing so I am far from being alone.

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New profile picture shape for subscribers

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Strava Apple Watch app - Underwhelming?

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Strava flyover can't show the POIs when I share it to instagram

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Has anyone tried a strava web app using tailscale funnel or serve?

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Connection between React frontend and Strava API through NodeJS backend

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