Basecamp
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Announcements

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Activity in Basecamp

Resolved! New route builder is broken

It seems Strava has switched the route builder to a new version.  I believe they have been testing this for awhile, as I've seen it here and there, but it seems over the last few days they've moved over to using it when you click the Create New Route...

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danf879 by Shkhara
  • 2199 Views
  • 16 replies
  • 41 kudos

Live Segments failing and CONSOLIDATED SEGMENT

Hi All,I have been a paying member to Strava for many years. Over this time I have used numerous Garmin devices to record and upload rides. So I can usually figure out issues with the help of forums and YouTube videos.The last few years I have been u...

Daz1925 by Shkhara
  • 500 Views
  • 0 replies
  • 5 kudos

What to Expect as FATMAP Transitions to Strava

Hello Community Members,  We are here to let you know what to expect as FATMAP transitions to Strava. FATMAP and Strava joined forces in January 2023 to make outdoor experiences more accessible. Over the next several months, FATMAP's 3D maps and othe...

Scout by Moderator
  • 20600 Views
  • 118 replies
  • 385 kudos

We’re Changing Segments – For The Better

We’re renewing our commitment to keeping Segments clean by decluttering duplicate and unused Segments, adding verified Segments and introducing new rules on Segment leaderboards. With these changes, you can more easily find and compete in the places ...

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Scout by Moderator
  • 5599 Views
  • 39 replies
  • 200 kudos

Resolved! Club stats not showing all activity

Hi, a couple of my runs are not showing in my club stats but are showing in my overall weekly stats for last week. I know which ones that aren’t showing and my settings on them are no different to before (as far as I can see) Visibility is not hidden...

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DTame by Mt. Kenya
  • 2899 Views
  • 4 replies
  • 1 kudos

Tagged Runs

So my friend cannot currently take her phone on a run so she asked me to tag her when we run together.  When uploaded her run starts are always slightly different, it’s not much but I just don’t understand why?And it is slightly annoying that Strava ...

Resolved! Help me With tickets

Hi,I need a refund please. I'm from Brazil, and there is none Strava support here. They dont respond my tickets, emails. On app, web, nothing.They made a mistake, I made an 30 free days trial. And forgot to cancel my signature. No problem. The issue ...

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