Athlete Knowledge Base
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Knowledge Base Articles

Strava Apple Watch App

Set up Strava on your Apple Watch:Download the Strava app on your iPhone if you haven't already.Open the "My Watch” section of the Apple Watch app on your phone.Find the Strava app to install on your watch. If it's already installed on your Watch, th...

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Garcia by Strava
  • 358 Views
  • 1 comments
  • 1 kudos

How to get Your Activities to Strava

You can upload your activities to Strava using any of the following methods: Instantly upload from the Strava iPhone or Android appUpload from a GPS deviceSync data from other fitness sites to StravaUpload a file from your computerAdd an activity ma...

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Garcia by Strava
  • 314 Views
  • 1 comments
  • 2 kudos

How to Cancel your Strava Subscription

Your subscription will auto-renew unless canceled at least 24 hours before the end of the current period.Depending on the service you used to purchase the subscription (website, Android, or iPhone) there will be slightly different ways to downgrade y...

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Garcia by Strava
  • 192 Views
  • 1 comments
  • 1 kudos

Activity Privacy Controls

Activities set to “Followers” and “Only You” will not be eligible for segment leaderboards and may not be eligible for some challenges.  To appear on a public segment leaderboard, your activity must be set to “Everyone”. See below for more informatio...

Garcia by Strava
  • 130 Views
  • 1 comments
  • 0 kudos

Strava Features Complete Overview

What is Strava? Strava is a feature-rich platform that enables athletes to connect with one another, find motivation, explore new places, and memorialize and track your athletic journeys. Whether you're here to track your own progress, keep up with y...

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Jojo by Community Manager
  • 714 Views
  • 0 comments
  • 4 kudos

Strava Segments

Segments are one of Strava's coolest features. They are portions of road or trail created by members where athletes can compare times. Subscribe to Strava to get the most out of Strava segments.Understand why a segment may not have matched your activ...

Garcia by Strava
  • 87 Views
  • 0 comments
  • 0 kudos

What's a Segment?

Your GPS-based activities can be broken down into smaller sections called segments. Segments designate specific features or portions of a route – such as a climb, a tricky stretch of trail, or part of an open-water swim. Each time you complete a segm...

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Garcia by Strava
  • 127 Views
  • 0 comments
  • 1 kudos

How to Restore a Deleted Activity

At this time, there isn't a tool to restore a deleted activity yourself. With the Strava mobile app, our Support Team can manually restore the deleted activity to your account as long as the activity was successfully saved and synced to Strava previo...

Garcia by Strava
  • 98 Views
  • 0 comments
  • 1 kudos

Bad GPS Data

Have trouble with inaccurate GPS data while recording your activities?  See the information below to learn more about what bad GPS data is, why it happens, and how to prevent it. What is bad GPS data?Why does bad GPS data happen?Examples of bad GPS d...

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Garcia by Strava
  • 108 Views
  • 0 comments
  • 1 kudos

Merging Duplicate Strava Accounts

If your Strava account suddenly looks blank or your past activities seem to be missing, it's possible that you accidentally created multiple Strava accounts.A single email address can't be used with more than one Strava account, so another email addr...

Garcia by Strava
  • 105 Views
  • 0 comments
  • 0 kudos

Privacy Controls

As of September 26th, 2018, we simplified our privacy settings, so the controls are easier to understand. Below is a brief overview of our privacy controls. If you’d like more detail on a particular control, click 'Learn more.'Profile PageSet your pr...

Garcia by Strava
  • 67 Views
  • 0 comments
  • 0 kudos

Changing Your Personal Settings

You can make changes to your profile settings and preferences from the Strava website. Many of these options can also be found on the Strava mobile app for iPhone or Android.Log in to your account on the Strava website.Hover over your profile picture...

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Lola by Moderator
  • 99 Views
  • 0 comments
  • 0 kudos

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Welcome to the Athlete Knowledge Base! Use the labels below to explore our KB articles based on your area of interest.

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