Strava Features Chat
Need assistance troubleshooting or have questions about a Strava feature or function? Share your experience among our athletes to help you get back up and running.
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[KNOWN ISSUE] Problems creating Routes

UPDATE FROM STRAVA: We're aware of a technical issue that may impact some Athletes who are trying to create longer routes. Sincere apologies for this issue.  Our Team is working on a fix, and we will update this thread when we have more information. ...

Wurfy by Shkhara
  • 791 Views
  • 11 replies
  • 49 kudos

Auto-Flag blatant vehicle travel rides

Many of the leaderboards for segments in urban areas (especially those next to highways) are riddled with blatant vehicle travel "rides". In nearly every case, a rider neglects to stop recording their ride when they get in the car to drive home. The ...

FIX - Yearly Elevation Goal

I'm going for a total elevation gained goal for 2024 - across all human powered sports (hike, run, walk, trail run, ride, backcountry ski). This should be covered by the Yearly Elevation Goal on the app, but mine looks wildly off. I think it's includ...

eluke by Mt. Kenya
  • 37 Views
  • 1 replies
  • 0 kudos

Start and end point not hidden

After an event is logged and you linked the activity with someone you did the activity with. If you then go into settings to hide start and end points from that location, the start and end points are not hidden on the feed. But when you press the act...

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Frostenx by Mont Blanc
  • 13 Views
  • 0 replies
  • 0 kudos

Resolved! PR not recorded or showing on All Time

For a segment I created, it shows my PR as being 5:37, but under the Overall All Time Leaderboard, my best time is shown as 6:15, it does not show my PR there...its not the first time, but does not occur on all segments...

gambest by Mt. Kenya
  • 94 Views
  • 2 replies
  • 0 kudos

Viewing Denied Follow Requests

Is there a way to see follow requests .. in particular of athletes who have requested to follow you, but you have denied and blocked them.…or do I have to contact the support team to get this. Thanks 

FZX by Mont Blanc
  • 18 Views
  • 0 replies
  • 0 kudos

Challenge status

Hello, Can we have some kind of challenge status/progress display in the web application? If I recall right the smartphone app has (or had) this circular progress bar around the challenge icon.This appears to be missing on the web version. As I walk ...

GVB by Mt. Kenya
  • 77 Views
  • 2 replies
  • 1 kudos

Resolved! Flyovers and privacy zones

I tried the flyover feature today - it made a really cool video of my run. Unfortunately it completely ignored my privacy zones So the only people I can show the video to are my pets. Is this a feature or a bug? Any reason to not use the shared versi...

Resolved! PR not showing.

  Set a new PR for 10k today and Strava not showing it as PR. Even when I go on my activity history Anyone know why?

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Best Efforts

HiI just want to know why all my Zwift indoor racers are not listed on all best efforts under ride. It is only showing outdoor cycling information. Most of my best efforts are coming from Zwift.Can there not be a droping down bar for indoor rides.Ple...

Lovers by Mt. Kenya
  • 59 Views
  • 1 replies
  • 0 kudos