Strava Features Chat
Need assistance troubleshooting or have questions about a Strava feature or function? Share your experience among our athletes to help you get back up and running.
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[KNOWN ISSUE] Problems creating Routes

UPDATE FROM STRAVA: We're aware of a technical issue that may impact some Athletes who are trying to create longer routes. Sincere apologies for this issue.  Our Team is working on a fix, and we will update this thread when we have more information. ...

Wurfy by Shkhara
  • 373 Views
  • 7 replies
  • 8 kudos

Resolved! PR / Best Efforts not updating

Hi All, I am having serious problems with my Strava PB’s and Best Efforts. I have recently go back into running and have started to take it more seriously than ever before, however, I have noticed that when completing my runs my account is no longer ...

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Date of Activity

I would like to see the day of the week shown on my activities rather than just the day number eg Sat 27th April 2024  rather than just 27th April 2024

Nickdf by Mont Blanc
  • 22 Views
  • 0 replies
  • 0 kudos

[KNOWN ISSUE] Problems creating Routes

UPDATE FROM STRAVA: We're aware of a technical issue that may impact some Athletes who are trying to create longer routes. Sincere apologies for this issue.  Our Team is working on a fix, and we will update this thread when we have more information. ...

Wurfy by Shkhara
  • 371 Views
  • 7 replies
  • 8 kudos

Strava Communicating with Users

Strava does a LOT of things well.  One area they desperately need to improve upon is communicating with their users.  I have been told by customer support that the developers read and review our ideas, but in my experience, they fail to communicate w...

Resolved! Signup Issue

Hi all,Seems google has released new login screen and that could have impacted signup in strava.I have tried to create a new account using an already existing Gmail account, and Strava returns me an error that I have to accept to share name info.. bu...

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Feedback on “Your Weekly Snapshot” feature

I’m now seeing the “Your Weekly Snapshot” at the top of my feed when using the app. I do not enjoy how this serves almost entirely to make me feel bad about my effort so far in the current week. This is detrimental to my experience on Strava.  My tra...

Resolved! Swim total time equals moving time

My Polar app have recorded both total time and moving time. 10 minutes between these two times, but when I upload to Strava the pace is calculated based on the total time and not the moving time. Anyone know how to solve this problem?

mlindvik by Mt. Kenya
  • 505 Views
  • 2 replies
  • 1 kudos

Signup abort

Strava famously makes login for existing users difficult in order to make it maximise the ease of the signup flow. I take that as a given, even if I don't like it very much.But:Please introduce some abort function in the signup flow! I recently stumb...

usr by Pico de Orizaba
  • 46 Views
  • 1 replies
  • 0 kudos