Strava Features Chat
Need assistance troubleshooting or have questions about a Strava feature or function? Share your experience among our athletes to help you get back up and running.
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Forum Posts

Non capisco una cosa...

Salve a tutti. È da poco che uso questa ottima app. Va tutto bene ma non capisco perché nel valore delle calorie consumate mi da più del doppio di altre app (Health) e quella del cellulare. Uso una cinghia per cardiofrequenzimetro col l'app di Strava...

Bianco by Mont Blanc
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Not getting Qoms I've earned

 Hello fellow sport-enthusiasts, I've started cycling three years ago and discovered Qoms. I love chasing qoms and gathered about 2000 of them in the those three years.Now *every* ride when I earn Qoms about half of them do not show up in my Qom resu...

Schermafbeelding 2024-02-05 140135.png Schermafbeelding 2024-02-05 140056.png

Resolved! Why face limitations and remain a paid subscriber??

This limitation on comments is making us go mad, Are you saying 20 comments per 24hrs is the limit?? I am sorry, not done.I had paid for a subscription for features not to face this type of limitation.May I know how to escalate this issue this is bot...

Resolved! I can't comment on activities

Every time I try and comment on other peoples activities I get the message 'Strava has encountered an error. Please contact support' This started happening yesterday evening. I'm recieving comments so I know it isn't a Strava wide issue. Any help wou...

Let Us Disable “Your Weekly Snapshot”

I’m now seeing the “Your Weekly Snapshot” at the top of my feed when using the app. I do not enjoy how this serves almost entirely to make me feel bad about my effort so far in the current week. This is detrimental to my experience on Strava. My trai...

Group challenges maximum participants

Hi, I created a group challenge last year but the max number of participants I could add into a group challenge was (I think) 25. I therefore had to set up a few groups we had about 60 participators.I hope to run the same challenge again this July an...