Strava Features Chat
Need assistance troubleshooting or have questions about a Strava feature or function? Share your experience among our athletes to help you get back up and running.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

[KNOWN ISSUE] Problems creating Routes

UPDATE FROM STRAVA: We're aware of a technical issue that may impact some Athletes who are trying to create longer routes. Sincere apologies for this issue.  Our Team is working on a fix, and we will update this thread when we have more information. ...

Wurfy by Shkhara
  • 2296 Views
  • 18 replies
  • 61 kudos

STRAVA Too Expensive for what it offers

Is it just me that gets annoyed with how much effort puts in to trying to make me subscribe? I already told them that their price is way too high for the features offered.  I've already told them that I won't be subscribing at that price. It's expens...

Resolved! Default Sport

When I go to my profile to set my “Default Sport” under “Display Preferences” it only gives me 2 choices Running or Cycling. I like to Hike as well as walk but these are not options. Seems a bit absurd to me…Am I missing something? If forces me to go...

Unable to log in

hello all, I am writing because I got a new phone and am unable to log back into strava. The thing is, I am using the email that I used to sign up back in 2022. Now, every time, it says that there is an error which is implying that my old account doe...

Jackt by Mont Blanc
  • 24 Views
  • 0 replies
  • 0 kudos

Transfer subscription to someone else

I pay for Gympass where I get 6 monthly strava promo codes. I’ve activated but never use it. I want to gift to a friend who uses the **bleep** out of strava lol so think he will benefit. Can I do this please. Just seems a waste of

Minimum Segment length ?

I noticed that someone recently asked that the minimum length of mountain bike Segments be decreased and the post was quickly archived by an admin on the basis that reverting Strava changes could not be discussed.I have some sympathy for the poster -...

Ian by Elbrus
  • 14328 Views
  • 52 replies
  • 230 kudos

Resolved! Strava shows incorrect moving time

My Garmin device shows different elapsed time and moving time for my indoor activities, but Strava shows the same elapsed time and moving time. That's annoying. I'd like to have the actual moving time shown on strava. 

Error. Cant "finish" or close my strava activity

I went hiking the day before my flight and forgot to finish the activity session. Consequently, strava recorded the 12,000 km flight as part of the activity.My issue is that now, whenever I go to that activity to close it, strava crashes. This means ...

Peter_S by Mt. Kenya
  • 100 Views
  • 1 replies
  • 0 kudos

Community Hub Quick Help

Connect with the Community Hub Team

Have Feedback about the Community Experience?
Visit our Feedback Group

Need more help
Email the team

Top Kudoed Authors