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Forum Posts

Resolved! (RESOLVED) Heat Map Not Updating

My ride this evening does not appear on my personal heat map.   Following the recommendation from other forum posts, I changed the activity to something else (Badminton) and then back to Ride.  It still doesn't appear on my heat map. https://www.stra...

Krahling by Mt. Kenya
  • 7683 Views
  • 74 replies
  • 221 kudos

[KNOWN ISSUE] Problems creating Routes

UPDATE FROM STRAVA: We're aware of a technical issue that may impact some Athletes who are trying to create longer routes. Sincere apologies for this issue.  Our Team is working on a fix, and we will update this thread when we have more information. ...

Wurfy by Shkhara
  • 3825 Views
  • 20 replies
  • 65 kudos

Club Owner no longer has access to account

Hello - I've been added as an Admin to a Club, so I can approve membership requests. However, we still cannot clean up the club (this club is tied to an office-based club) because the identified owner no longer has access to their account.I've messag...

tsanvic by Mt. Kenya
  • 67 Views
  • 0 replies
  • 0 kudos

I can't add any link at my strava post body.

Please help someone.I am new at Strava. I joined yesterday. I can't add any link on my post.look at this post: https://www.strava.com/athletes/146750994/posts/32091358I added my website and facebook page link, but post is live with out link. Why I ca...

lucy435 by Mt. Kenya
  • 109 Views
  • 1 replies
  • 0 kudos

Calorieën aangeven / Indicate calories

Heb sinds kort geen opgave van calorieën meer in de app. Ik zie ook dat er een activiteit wijziging heeft plaatsgevonden? Tot aan mei dit jaar gebruikte ik voor spinnen een activiteit die niet meer voorkomt, gebruik nu binnen fietsen maar deze geeft ...

Erik1966 by Mt. Kenya
  • 101 Views
  • 1 replies
  • 0 kudos

Resolved! Route builder not letting me save route

I created a new route in route builder but once I finalized the route the button you would normally click on to save the route ("save route") is still in gray and not clickable. I've created hundreds of routes before and never ran into this. Any idea...

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Inaccurate Swim Time issue

I am using strava on my mobile phone to record open water swimming. When saving the activity I get a ridiculous time, although the recorded route is accurate. I can get the correct time by resaving as a run and then again as a swim. However, as soon ...

Resolved! Cycling Actual Speed

Is there any reason why Strava doesn’t display the actual speed during my bike rides. It shows the average which updates every so often but I want to be able to see the ‘actual’ speed during my journeys.Cheers

Hammerpgh by Mt. Kenya
  • 20000 Views
  • 16 replies
  • 40 kudos

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