Strava Features Chat
Need assistance troubleshooting or have questions about a Strava feature or function? Share your experience among our athletes to help you get back up and running.
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Forum Posts

[KNOWN ISSUE] Problems creating Routes

UPDATE FROM STRAVA: We're aware of a technical issue that may impact some Athletes who are trying to create longer routes. Sincere apologies for this issue.  Our Team is working on a fix, and we will update this thread when we have more information. ...

Wurfy by Mt. Kenya
  • 188 Views
  • 6 replies
  • 4 kudos

[KNOWN ISSUE] Problems creating Routes

UPDATE FROM STRAVA: We're aware of a technical issue that may impact some Athletes who are trying to create longer routes. Sincere apologies for this issue.  Our Team is working on a fix, and we will update this thread when we have more information. ...

Wurfy by Mt. Kenya
  • 175 Views
  • 6 replies
  • 4 kudos

Feedback on “Your Weekly Snapshot” feature

I’m now seeing the “Your Weekly Snapshot” at the top of my feed when using the app. I do not enjoy how this serves almost entirely to make me feel bad about my effort so far in the current week. This is detrimental to my experience on Strava.  My tra...

Resolved! Saved routes

It seems there's been some changes I can't figure out. On the mobile app, I can no longer access my saved routes via Maps. I can hit record, press the squiggly line button and then choose to use a saved route. But I rarely use it that way.  Before I ...

bvjosh by Mt. Kenya
  • 93 Views
  • 3 replies
  • 1 kudos

Fitness points not added

Recently, I am not getting any fitness points for trainer rides.  My relative effort and heart rate are as high as running activities where I've gotten +2. My power meter doesn't seem to be reading consistently, so my avg power is low.  How do I fix ...

frösch by Mt. Kenya
  • 43 Views
  • 1 replies
  • 0 kudos

Resolved! Default Activity When I Go To Record

Greetings! It is not easy to find where to post or where to get help. Hopefully someone has some guidance. I use Strava for cycling probably 95% of the time but one time I went hiking about 3 months ago and decided to record it. Now whenever I open t...

iiszach by Mt. Kenya
  • 9599 Views
  • 21 replies
  • 16 kudos

Resolved! Athlete and Segment search are gone?

HiWith the recent web UI update I can't find a way to search for an athlete or segment. These 2 features are gone forever or I can expect to have them back? I think they are essential to have and it is not nice to remove them without any communicatio...

Resolved! UNSYNCED ACTIVITY

Hello, I have a problem with unsynced activity showing in my app. Cant sync it, cant delete it. Please help. Pics attached.              

Screenshot_20220824-193545.png Screenshot_20220824-193549.png
Kapelusz by Shkhara
  • 28199 Views
  • 5 replies
  • 4 kudos