Strava Features Chat
Need assistance troubleshooting or have questions about a Strava feature or function? Share your experience among our athletes to help you get back up and running.
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Forum Posts

[KNOWN ISSUE] Problems creating Routes

UPDATE FROM STRAVA: We're aware of a technical issue that may impact some Athletes who are trying to create longer routes. Sincere apologies for this issue.  Our Team is working on a fix, and we will update this thread when we have more information. ...

Wurfy by Mt. Kenya
  • 358 Views
  • 7 replies
  • 6 kudos

How Do I Remove Route Suggestions From My Feed?

Now I'm getting route suggestions embedded into my feed. This is really unwanted. The only thing I want in my feed is the list of activities from myself and the people I follow. Don't spam my feed. This is the kind of behavior that will drive me off ...

Screenshot 2024-04-25 at 6.05.45 PM.png
mike by Shkhara
  • 40 Views
  • 0 replies
  • 1 kudos

Resolved! London Marathon Activity Deleted in error

Please could somebody help! I accidentally deleted my London Marathon run from Sunday and it had so many lovely comments that I'm afraid ill never get back.I have submitted three ticket requests to Strava - two of which have been marked as solved but...

Resolved! [RESOLVED] Web Personal Heatmaps not updating

UPDATE FROM STRAVA: Hi all! We've released a fix that should resolve this issue! Please let us know if you are still missing activities from your personal heatmap.   Looks like no activity routes have updated on my heatmap since March 25th. I did the...

Resolved! Photos upload issue

I have been unable to upload photos from my iPhone to my Strava activities for the last two weeks. No change in size of photos or what I’m doing. Any ideas on how to fix this?

Giggles by Mt. Kenya
  • 120 Views
  • 2 replies
  • 0 kudos

Resolved! Duplicate accounts - Not able to merge

I wonder if any of you have gotten a solution to a similar problem;I have an old Strava account, https://www.strava.com/athletes/13939161 , which I am fairly certain used my Facebook account to log in. Because I can see that I have a Strava connectio...

Reimporting workout from mi fitness

Hello,During a recent workout, I encountered an issue with the Mi Fitness app failing to synchronize the GPS track from my Mi Band 7 Pro. By the time the problem was resolved, Strava had already synced the workout without the GPS data. Consequently, ...

Eruanno by Mt. Kenya
  • 163 Views
  • 2 replies
  • 0 kudos

Resolved! spin

Hello! I have one question though! When I go to the gym for a spin class, I can't directly add the distance covered to my profile? Am I not able to do it or is it not possible? Every time I have to manually add the spin workout and the distance, and ...

IfarZe by Mt. Kenya
  • 1099 Views
  • 2 replies
  • 0 kudos