Strava Features Chat
Need assistance troubleshooting or have questions about a Strava feature or function? Share your experience among our athletes to help you get back up and running.
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Forum Posts

Upholding platform safety

Strava Community - Recently our team has been dealing with a sustained campaign of inauthentic content posted to the platform and as a result we have taken certain necessary steps to safeguard the community. One of the many measures we have taken is ...

Marya by Community Manager
  • 9200 Views
  • 0 replies
  • 0 kudos

[KNOWN ISSUE] Problems creating Routes

UPDATE FROM STRAVA: We're aware of a technical issue that may impact some Athletes who are trying to create longer routes. Sincere apologies for this issue.  Our Team is working on a fix, and we will update this thread when we have more information. ...

Wurfy by Shkhara
  • 4557 Views
  • 20 replies
  • 66 kudos

Resolved! What happened to saved routes on Android?

The new route planning functionality on Android is nice and all, but now I can't seem to find any of my saved routes, including new routes I created using the new interface. Did this relocate in the app, did it go away altogether, or is it user error...

truetoe by Mt. Kenya
  • 1600 Views
  • 6 replies
  • 4 kudos

My Routes Update, Sept 2024

I noticed some changes to My Routes.  1) The biggest problem i have with the route planner is when switching from shortest distance to most popular.  Please allow that switch to take effect from the current waypoint to the next (like you do for manua...

Reporting too many entries

I like to create segments for my runs, so I made a few on a trail near a local lake. Now, the interesting part, is that so many of the best runs obviously are skiing acitivites, given that the pace is sub-2min/km here and there (typicall steep downhi...

Bug: still no ios18 icon for Strava. Cmon?!

In iOS 18 icon art should update according to the user customization of either dark, color or standard. All my other apps had this updated and ready to go by iOS 18 release date. Strava however, still hasn’t fixed it. Cmon!!!

znerken by Mt. Kenya
  • 100 Views
  • 0 replies
  • 1 kudos

Bug: letter case changed for model when Gear is saved

web UIProfile / Settings / Gear / pick some shoes to changeupdate brand to ASICS, model to "Novablast 4 Yellow"saveitems is saved as "Novablast 4 yellow" ("y" is small, not uppercase)Change happens on server, not in web client, I checked.Before it wo...

Resolved! Pixel watch question

Hello. I know this maybe a dumb question but I don't see an answer in here anywhere. I have a pixel watch 2 I use while running. Now I cant find the info but somewhere I thought I read the pace it shows on the watch display is that of the current mil...