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This post has been escalated to our Support team for one of the following reasons: it requires sharing personal information, the intervention of an admin, or multiple exchanges. We may also escalate to our Support team if a topic is highly complex or technical.

Compare Zwift climb portal segments when the same climbs appears in both Watopia and France

odvoskin
Mt. Kenya

I noticed that when the same exact Zwift climb from the climb portal, appears in both Watopia and France, Strava can't compare the segments, likely due to their different names. However, the climb itself is 100% match so it should allow the comparison. Can this be supported?


Example:

https://www.strava.com/segments/35418934

https://www.strava.com/segments/35420494

 

1 ACCEPTED SOLUTION

Scout
Moderator Moderator
Moderator

Update from support:   As these are two separate and distinct segments (created by Zwift, mind you) the Compare tool would not be usable here, and there isn't a way for us to adjust that at this time. Even if the data looks nearly identical, the points used to create each segment are different and unique (as are the segment ID's) and so they will be treated separately as such. 


Cheers,
Scout (she/her)
STRAVA | Community Hub Team

View solution in original post

2 REPLIES 2

Scout
Moderator Moderator
Moderator

Update from support:   As these are two separate and distinct segments (created by Zwift, mind you) the Compare tool would not be usable here, and there isn't a way for us to adjust that at this time. Even if the data looks nearly identical, the points used to create each segment are different and unique (as are the segment ID's) and so they will be treated separately as such. 


Cheers,
Scout (she/her)
STRAVA | Community Hub Team

Scout
Moderator Moderator
Moderator

Hey @odvoskin
We're going to send this over to our Support team so they can take a look at your request.
If you have a similar question please submit a support ticket and we will investigate further.


Cheers,
Scout (she/her)
STRAVA | Community Hub Team

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