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I'm sorry but the "solution" that was posted in the other thread about this issue is not a solution. A solution would be something that brings our activities, posts, comments, etc to the exact same state they were before you removed the URLs.You didn't even answer the big open questions we have regarding what happened. I would like Strava to urgently answer the following questions:(1) Are you filtering URLs merely in the user interface and in the API – or have you actually modified the content stored in your database?(2) If it is the latter case, how are we going to recover our data? What kind of backups do you have? Are you going to restore all the URLs and other removed content from the backups once this "ongoing situation" is over? Can we at least download an intact version of our data for our own use?(3) Why there was zero communication about what is going to happen beforehand? It's clear now that you removed the URLs on purpose. The removal wouldn't have been okay even if you gave
To my knowledge it has been at least 2 months since this problem was first identified, and it’s definitely still a problem. I want to know if anyone has gotten any updates concerning this, or if that vague statement from months ago is all that we have on this still very relevant issue. If nothing else, I want to bring this back into the limelight so that Strava knows this is a still an issue people very much care about. Thank you for your time!
I have been uploading tcx files for a while and it worked without problems but recently they have stopped working with the very useful “Error processing Data” message.Does anybody know what changed? Or does anybody have an idea on how to debug this?The tcx file is still well formed and valid.
Hi team, Recently been noticing that my efforts for a few segments have not been updating in the local legend tally.Segments in question:Yokine reserve double loopYokine reserve triple loop For the triple loop I've done at least 6 efforts in the past 90 days, yet the Local legend has 1 to his name. Thanks
After riding today, I looked at my activity feed on my laptop. Seemed OK, I gave some kudos, made a few comments. Then I realized, when I reloaded: any activity I had given kudos or commented seems to have vanished from my feed (including my own activities!) I tried switching back and forth several times between “Latest Activities” and “Personalized,” which seems to make no difference. Nor does logging out, clearing caches, and reloading. Please; can Activity Feed just show recent activities by me and those I follow (with as few silly ads as possible, but I know you need to place them), and not try to get clever. Don’t removed items from feed after I’ve looked at them. Don’t reorder or skip according to what YOU think I want to see. Just show the feed! Thank you.
The "My gear" feature is very useful. Could you add the option to mark the type of ride for a given component?Often the same bike is used, for example, as a road and gravel bike, but with different wheels, and the mileage is counted for all components. If bike components had the ability to mark from which types of activities (regular ride, virtual ride, gravel ride, etc.) the mileage should be counted, it would allow for better tracking of equipment wear.It would also be good to remove the limit on components, for example, wheels. It would also be useful to have the option to bring components out of retirement, for example, when rotating chains, etc.
Boa tarde,I don’t know when this first started happening, but the media (pictures or videos) I upload during my activities are no longer labelled with the time they were taken. Thinking it might’ve been a thing for my most recent activities, I went back to older ones only to find out that these also don’t have their correspondent timestamp. Not on the mobile app, nor on my PC.I was going through account settings, but couldn’t really find anything useful to bring this feature back. Was this a definite change? Can I get the timestamps back? I do find them interesting, as they give me a better idea of what place I was at at time X.Moitas grazas pola vosa axuda,Yago
Dear all, I have noticed a recent change in the “Athlete Stats” API: it is returning partial values for distance and elevation (not the same values that are visible on the profile page on Strava, as this API alway did in the past).Also I’m getting decimal values (see below in red). I believe something went wrong here. stdClass Object( [biggest_ride_distance] => 170760 [biggest_climb_elevation_gain] => 1871 [recent_ride_totals] => stdClass Object ( [count] => 15 [distance] => 991064.08984375 [moving_time] => 135009 [elapsed_time] => 140781 [elevation_gain] => 11017 [achievement_count] => 198 ) [all_ride_totals] => stdClass Object ( [count] => 1581 [distance] => 72496554.40332 [moving_time] => 12023480 [elapsed_time] => 13179871 [elevation_gain] => 1140429.4384117 ) [recent_run_tota
I would like to have the heatmap baselayers from all sports when creating a route for example, mountainbiking. There are more potential tracks for mountainbiking available in other sports as well
Hello, I am very pleased with my year summary received a week ago. It starts out with a flyover of my most epic ride but quickly switches to the next topic. Is there any way I can see the flyover epic ride in its entirety?
Hi all,I don't know where to put this question. So, here i go:So i want to buy Strava Premium. I bought for 70 euro's on Google Pay.What is didn't see, that my Google Pay and Strava-mail don't match.Now i got 70 euro's on a different mailadres and no Premium.Can i change the e-mailadres on strava what is connected to Google Pay or am i doomed to make a whole new strava account?
There's an odd discrepancy between the route edit mode and viewing the saved route. (Note - I’m not using routes too much so I might have missed something obvious, just let me know if that's the case - or, if this is already discussed, please point me to the right direction, I haven't found an existing thread.)Steps: downloaded a gpx file prepared by a race organiser (source: here) logged into Strava (web version) > Create route > Import GPX choose route name, select sport type (running), save open the Strava app (iOS mobile app) > Maps > saved routes > open the most recently saved route Expected result: when opening the saved route in the mobile app, the route should correspond to the designed path accurately Actual result: it seems that waypoints are missing or rather ignored, because when I open the route in the mobile app in the Edit mode, it seems correct - as on the attached screenshots: in the Edit mode, the route pretty much sticks to the actual path (heatmap), b
Ever since the update a few weeks ago with the new fonts and stuff, when I try to look at the map it just flashes randomly making it very difficult to zoom in or move around or see anything. This only happens in the Maps page, not the Record page. I never had an issue before this. UPDATE FROM STRAVA: Thanks for posting about this and sorry for the trouble. Our Team is aware of these issues and is currently investigating. We don’t currently have an estimated time of resolution and we ask for your patience while we look into this.
Not uploading to strava since yesterday,anyone else have this problem?
Hi I'm not seeing my Year In Sports 2024 after updating the app. Pls help
I have an application integrated to strava api. For some athletes the stats in the API are wrong. Mostly the alltime ride distance, number of rides are way too off. Interestingly the strava android app is also showing the wrong data when viewed as a follower. But the website is showing correct data. How can this be resolved?
Dear Strava Support Team, I hope this message finds you well. I am writing to follow up on my previous refund request, which I submitted on December 06,2024. Unfortunately, I have not yet received a response or any assistance regarding my issue. I would like to express my concern, as the subscription fee was deducted from my GCash account without prior notification. The charge was processed quickly, but I have not received the same prompt attention regarding my refund request. This matter is quite urgent as I am in need of the funds for an emergency. I kindly request your immediate assistance in processing my refund. Your prompt response would be greatly appreciated. Thank you for your attention to this matter.
Happy Holidays! Members of our team are spending some well-deserved time off celebrating the holidays. You may notice a slight delay in responses over the next few weeks. We appreciate your patience!
Please will you adopt the iOS per app text size functionality in the Strava app?I moved to an iPhone from Android and can’t easily read the tiny text size on iPhone. On iPhone, when you go to the text size and select Strava Only, you can increase the size, but it does nothing. Here’s an iPhone 15 Pro Max next to a Pixel 6a. You can clearly see the the text size is much larger on the Android.
On the Watch App, at least on Apple, Speed has the largest font size, followed by time. Distance and Heart Rate are nearly readable.I have hard time imagining anyone needing real time speed while doing XC skiing. Would it be possible to either have this field customizable, or skip the speed, and let Heart Rate and Distance have the largest fonts?
How view Winter Maps? i.e. the Fatmap topos and winter sports??Hello - in Maps, I click the Sports dropdown and only have Foot Sports and Cycle sports. Where do I add sports, like skiing, please?and where have the winter maps that FatMap had gone??Thanks
Hi,It seems other folks have asked for more filters years ago. It would be cool if we can search activities by location. Since these requests were not taken care of for years, I would make a simpler suggestion. On the phone APP we can search activities with filters like type, distance, time, dates etc., and every activity showed up came with a track thumbnail. Is it possible to sync these features to the desktop brower app?Thanks.
whenever you’re in edit mode and you drag a map to see another area, it always drops a new waypoint which you then have to delete every time! should be a way of moving the map without creating a waypoint.
I have been using a segment for 16 years to track my performance and done over 1600 climbs on it. Strava have deleted it, including all this history, and there is no similar segment.Is there a way back from this.
I noticed in the global heatmap in new york city, if you set the sports to “all sports” there weird squares all over the place. they are especially prominent if you set it specifically to “all cycle sports” or just “ride” only. they are perfectly north-south oriented, and are 0.25x0.25 miles (or 1 mile in circumference)it does not take much to tell that there are no such routes that exist in the city. so what causes these? I’m also wondering if it’s just on my side..
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