General Chat

I’d like to identify a “segment of the month” for my team, and then have a competition to see who can complete the segment the most amount of times within a month. I am not interested in fastest time, just most attempts of the segment. I know I can compare times on a segment within my club, but I am interested only in the local legend of the segement, within my club, within a single month. How can I track this? Thanks!

I record my run with strava apps, but After i do my run, i uploaded my activities, it shown that its uploaded but never shown in my activities record

Having given kudos and comments on a number of athletes in my running club after yesterday’s Great Scottish Run my comments seem to have been disabled for almost 18 hours. I just get the “something went wrong please try again” error.

Dear Tim   Saya menghubungi untuk memohon pembatalan berlangganan strava yang sudah terlanjur terbayarkan tanpa persetujuan saya. Saya tidak benar2 menyadari akan proses berlangganan itu karna uang yang ada di akun Dana saya adalah uang tabungan untuk sekllah anak saya. Saya bafu menyadari ketika tibaw terjadi proses debet sepihak untuk berlangganan strava selama satu tahun sebesar Rp. 609.300   Saya mohon bantuan tim strava untuk dapat meinjau ulang dan membatalkan proses pembatalan berlangganan saya dan memproses pengembalian dana saya. Jika ada informasi terkait saya yg dibutuhkan, saya bersedia dihubungi   Besar harapan saya pesan ini bisa terbaca Terimakasih

I completed the Castelli “Never Stop Riding” challenge and when I went to redeem my promo code, it asked for name & email but then redirected me to their website rather than presenting a promo code.. I uploaded this on reddit and it seems like a lot of other athletes have the same experience/problem… I dont know who to reach out to for help or visibility on the issue… I’m sure I’m not the only one with the problem. 

the latest lawsuit from Strava against Garmin is just another example of why I’m so glad I cancelled my Strava subscription 2 years ago. I don’t miss it and this latest lawsuit is why I continue to tell my friends who still have a subscription that they should cancel.

hi I am trying to get strava to upload my achievements, my friend and I ran the same run and it gave her many achievements and me none, I have Garmin vioviactiv 6 and every activity uploads straight to strata

Hi all im in need of some help! I sent this to strava support a week ago but had no reply. I logged out of my account which was associated with an old email that isnt active anymore, meaning i cant change passwords as every time i click "forgot password" the email is sent to this inactive email! Is there any way to regain my account or potentially change the email without actually being logged in? Any help would be great! I dont want to lose all my runs!

Hi Strava Community,I’ve noticed an issue with one of my segments where the Local Legend count doesn’t seem to update correctly. According to the app, the current Local Legend has 1 attempt in the last 90 days, but I have completed the segment 2 times within the same 90-day period.All of my activities are public and visible, and the segment data is correctly recorded. I’ve tried logging out, checking the web version, and even repeating the segment, but the Local Legend status hasn’t changed.Has anyone else experienced similar issues? Are there any known workarounds to fix or refresh Local Legend counts?Thanks in advance for any insights!

 I have seen little real innovation on Strava for a long, long time.  Instead, I see the price go up.Garmin, on the other hand, has new devices, new algorithms, new radars, new sensors, etc, etc etc. Their price went up too -- but at least they are innovating.If I had to choose which would I give up?   Strava or Garmin?  You already know my answer !

since the App upgrade, the key data (time, speed, HR, distance) is all minimised at the bottom of the screen and maximises the map/route, which makes i impossible to view while running. there must be a setting i need to change -  any suggestions otherwise I’ll have to switch to a different app as i run to pace and HR -  if i cant see it it’s of no value. thanks

I do runs and trail runs.When I do trail running, I am able to download my activities. But when I do runs (on a track) and I record it on Strava, I am not able to download my activity. And when I want to share it, it’s shared as links not the picture. Also, I noticed that when I record trail runs, my route is orange but it’s black on track runs. How do I fix that?Track RunTrail Run 

Hi,Could you please restore the route planning functionality? Currently, I get a message saying Mapbox is not supported when trying to plan a route on my MacBook. This has worked really well and has become a core part of my training prep. It feels like you made an ‘upgrade’ but the maps aren’t compatible. If I try to open a Mac, I can see the profile but the map just times out. If I try to make a route I get the message where the map should be.This has been going on for days now. Please fix it!ThanksSteve

Earlier, when I clicked on "Share", I used to see multiple options — one with only stats, one with map and stats, etc. But now I can see only one option, which is the transparent one.I have made the activity visible to everyone and removed all privacy restrictions, but it still shows only one sharing option.

Hello mates All is clear in title ...I can’t write and answer my mates for 10 hours and it s not the first time i meet that issue. Have you got a suggestion to solve that Thx all

Esqueci a senha da conta e perdi o acesso ao EMAIL…. como faço pra trocar a senha ou o email nesse caso?

Until a few days ago, I have had no issues with this, but now, it seems that no activity will let me share my flyovers with Instagram stories. It will share everywhere else, but when I click to share to stories, it gives me the circle of death. I tried uninstalling and re-installing my Strava, but no luck. Any ideas? 

I recorded an outdoor run activity in the zepp app. Everything was recorded correctly including map/route data. The app is linked with strava. Looking at the activity in strava however does not show map data in the run activity. What can I do to resolve this?

Is there a way I can have all my Zwift rides uploaded to my Strava but not be published? I want to continue having my real world rides published but not Zwift. Obviously I can quickly choose to make it “Only Me” to see afterwards but I would rather not have to do that every time.One thought I had was making all work outs private until I hit “Everyone” for viewing but I don’t want all my previous real world rides to be hidden. Any help would be great. Thank you!

I have a Stryd power pod and use it for all my runs.   Strava used to show my average power but several weeks ago it replaced power with calories.  How can I get my power numbers back?

Hello , I no longer have access to the Athlete Intelligence , would you please re-instate it to my account . Thanks, Leah  

A Segment is exactly that, a segment of a route or journey, it has nothing to do with a rider name or bike type! Strava needs to sort the leaderboard arguments out in their App so that each different bike type doesn’t have to keep reinventing the wheel by re-entering segments that are we have been used to using for years and just because we change bike type for a ride we are punished and lose the segments! 

BonjourSur mes segments velo je vois bien mes temps record avec médaille.Mais pas pour la course à pied ? Quelle pourrais être le soucis ?Merci d'avance. 

My workout app on my watch records the workout and used to feed the data into Strava. Previous activities have loaded without any issues, but lately its not updating or updates a day later.  I have logged out, reset my phone, confirmed the pairing on my watch but nothing works.  Please assist