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General Chat

Share who you are and what keeps you motivated. Or, start a new discussion on a fun topic with your fellow community members.

  • 605 Topics
  • 1,961 Replies
605 Topics
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francoismodaveHub Rookie
asked in General Chat
Strava app login

Is there a current issue with the Strava app (iOS)? I have been getting an error message all day since about 10am. I kept getting a “something went wrong. please try again” in the morning so I logged out and now I can’t log back in the app. I know username and pwd are correct since I can login fine on a browser. I deleted the app and tried again. Still not workingI tried the authentication using google as suggested but I get the same error message. 

412
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1 day ago
BCD_110
BCD_110Hub Rookie
asked in General Chat
Missing Activity Feed on Desktop

My Activity Feed on the Dashboard is missing on the desktop. It's there on the mobile app but not on the desktop.

848
BCD_110
2 days ago
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odvoskinHub Rookie
asked in General Chat
Ride segments not counting toward leaderboard

Hi folks,I just finished a ride and got 2 KOMs, but upon checking on Strava it looks like they are not counting toward the segment leaderboards. I checked privacy settings, it’s not flagged, nor is the map hidden. Does anyone know why this happened and how to remedy?https://www.strava.com/activities/12875732616Thanks!

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2 days ago
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Loic.BrohardHub Rookie
posted in General Chat
On top of all-time PRs and PBs, add curent year PRs and PBs

All-time PRs, all-time PBs are great.However the perfomance and regularity might vary over the time.But it would be good (and motivating) to also see the PRs, BEs of the current year (either for the current calendar year-to-date, or a sort of 12-month rolling)  

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2 days ago
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Fab15Hub Starter
asked in General Chat
comment valider le forfait

Bonjour, J'ai voulu débuter un essai gratuit de l'abonnement, j'ai passé les étapes pour le paiement (mettre son numéro de carte etc), maintenant il indique "veuillez confirmer le forfait". Mais je ne vois pas où ni comment faire (j'ai l'appli). Grand Merci 

131
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2 days ago
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LewisV21Hub Starter
asked in General Chat
My Annual Subscription isn't shown in the App

I was accidentally charged twice for an annual subscription for the same Apple ID, on getting a refund for one of them, still with one active, I no longer have the subscription benefits in the app. How can this be resolved?

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2 days ago
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leopajulasHub Starter
asked in General Chat
Payment Refund

Hello, may I please receive an update regarding my request for a refund? I really had no plan to continue the subscription after the free trial ended since I only subscribed in the first place to try the app while jogging. I think I just used it once but I have no recorded activity whatsoever. I forgot to cancel the subscription before the free trial ended. The money used was supposed to be my allowance for school, so I apologize if I am about to cause an inconvenience on your end; I hope you can oblige my request for a refund. Thank you.

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2 days ago
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siniauskaiteeHub Starter
asked in General Chat
Not recording moving time correctly for Android version 358.12

Hello,I noticed that for my Samsung A51 android Strava version 358.12 does not record pace correctly. I already reinstalled the app but there were no changes. What should I do?

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S
3 days ago
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RazerkenHub Rookie
asked in General Chat
Moving time and elapsed time choise

I:m having some pronlems last weeks with my activities.For example I had a bike vacaiton last week where I rode 4 days in row, and 2 of those show 'the total elapsed time and 2 show the moving time.I would like to change this so it always shows moving time, as total elapsed time is irrelevant  bike rides imo.Is there already an option wich I cannot find? Thanks you in advance and kind regards

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3 days ago
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AndyMateHub Rookie
asked in General Chat
wahoo uploads giving me no strava fitness points

Been riding some hard trails last few days with friends using Garmin and my Apple Watch for backup. Finding the wahoo ride gives me zero points but my Apple watch multiple points. Friends using Garmin devices also multiple points. What’s going on?

273
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3 days ago
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runninghpHub Starter
asked in General Chat
can't upload photos taken by Andriod phone to Strava from iPhone

My friends and I are running this issue a lot. The photos taken on my Andriod phone(Samsung S24) is perfectly fine for me to upload to Strava from Samsung phone, but when shared with them, they can’t upload it to Strava. 

341
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5 days ago
Lola
Community Manager
LolaCommunity Manager
posted in General Chat
Leave Your Community Hub Feedback Here!

Hello everyone! This is a designated thread where you can share your feedback about the Community Hub itself (features, usability, experience). When posting your feedback in this thread, we encourage you to follow some best practices outlined below. By following these guidelines, we are ensuring that collected feedback is relevant, actionable, and will serve towards improvements of the Community. How Should I Provide the Feedback? Post your feedback with as much information as possible. Check out our Community Guide to Posting as a starting point. The more information you can share, the more actionable and clear your feedback is. We recommend your feedback should follow the below format: Title = Feedback on [Community Area/Component] Feedback Body = Use clear and consistent language. Describe the issue or the roadblock you are seeing. Share the goal or desired state of the Community that feedback would help achieve. Attachments/Examples = Please share screenshots and page links and as

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Lola
Community Manager
5 days ago
Bryant
Community Manager
BryantCommunity Manager
posted in General Chat
Tuesday Chat with Team Strava: The Rise of Pickleball

Now that summer is here, it's time to put the nets up & bring the paddles out! Pickleball has been one of the fastest growing sports in the last few years. If you’re unfamiliar with the sport, Pickleball is a racket sport that combines the elements of ping pong, tennis, and badminton. Joel Pritchard, Bill Bell, and Barney McCallum are credited with creating pickleball right from Joel’s backyard in 1965. Their intention was to create a game that the entire family could play. It's safe to say their idea has become a reality. By 1967, the first permanent pickleball court was constructed, and in 1972, the first corporation was formed to protect the creation of the sport.  During the spring of 1976, the first known pickleball tournament in the world was held at South Center Athletic Club in Tukwila, Washington. David Lester was crowned the first champion of the Men’s Singles tournament. So how does this sport name become Pickleball of all things? Joel Prichards wife, Joan, says th

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Bryant
Community Manager
6 days ago
Jana_S
Jana_SHub Expert
asked in General Chat
Strava status page not working

It seems that the Strava status page has been out of order for quite some time now. Is it under construction, or is a fix on the way..?I don't visit the page often but when I do, I appreciate the status information - to clearly see whether an issue is on my end or whether it's some hiccup on the server. With the lack of Uploads and Dashboard Latency information, it's hard to tell though.Thanks!   

310
Jana_S
6 days ago
T
T0mHub Rookie
asked in General Chat
Challenges

Hi guys. I have noticed that the monthly challenges and digital trophies are getting less and less over the last couple of months. Is there a reason for this? Thanks in advance. 

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6 days ago
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CalumHHub Starter
asked in General Chat
No sync and feed not updating

Hi - is anyone else finding that their Strava feed hasn't updated for several hours? My runs normally sync from my Suunto app immediately,  but not today, so I had to manually upload the gpx. But I also noticed that there has been no new activity on my feed all evening. 

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6 days ago
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ChadBurdett87Hub Starter
asked in General Chat
Why can I only view bike power on best efforts?

I don't have anything hidden in my settings but it says only I can view power on my best efforts. Then I looked around and you can't see anyones power for best efforts?

301
C
7 days ago
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pkcobbHub Starter
asked in General Chat
Chart on dashboard showing weekly running progress vs. goal now only showing road runs

Hi - Starting recently (last two weeks?) the bar chart on the left side of my dashboard page has started only showing bars for road runs, and not showing bars for trail runs. This despite the fact that the calculation of total running mileage above the chart is accurate, i.e. includes both. So e.g., my weekly goal is 19 miles, and I’ve done two runs so far totaling ~9 miles, so it says I’ve done 9 of 19 but only shows a bar for the 5 miles that were done as a road run, and doesn’t show a bar for the 4 miles trail run.Is this a bug, or is there some new control toggle somewhere that I haven’t discovered?-p

310
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7 days ago
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AjwallerHub Starter
asked in General Chat
Activities missing in feed

Hello, I’ve noticed that all my feeds from the beginning of the month have disappeared.  Not just my activities but people who I follow.  This is affecting my iPhone and PC.  I have done another activity today which has gone through and showing in my feeds but still missing old feeds.  Thanks

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8 days ago
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BarneyHerringHub Rookie
asked in General Chat
my activities dont show in dashboard

Lately, my rides don’t show on dashboard, either in app or web version. I can see it if I select “my activities”, and my friends see it in their dashboards - I get lots of kudos. 

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8 days ago
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JbalColgateHub Trailblazer
posted in General Chat
How is Hyperlink removal creates "Safety for all user experiences" ??

How is Hyperlink removal creates "Safety for all user experiences" ??Sound nothing more then a CHAT GPT generated statement.. When all  other social networks welcome people’s interaction and communication Strava stripped EVERYHTING! Youtube, Spotify, Relive, Trailforks, invitations to they own Strava Clubs etc, etc..Whoever made that descision - You antagonized HUNDREDS of paying users who wont be continuing their subscription!

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8 days ago
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flashmasonHub Starter
asked in General Chat
Format of Distance and Time in Excel Export

It seems that after my Export of my Data to Excel, I am getting a huge number for Time (seconds?) and what may be the distance in kilometers (see below).How do I get the Elapsed Time field in hours:minutes:seconds so I can tally and format in Excel?How do I set the DIstance to be in Miles (not what appears to be kilometers) such as 6.75 Miles? (My Profile already has selected "Miles").Thanks for your help. Elapsed TimeDistance606914.55 

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9 days ago
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BobSideshowHub Rookie
asked in General Chat
Import from Apple breaks altitude information

Hi there,when tracking my rides with Apple Watch, the data recorded is a plausible and consistent match with other resources, e.g. komoot pre ride track planning.Importing the recorded track however, has a strange impact especially on altitude information. A track with 300 meters of altitude difference (Apple, komoot, paper map) e.g. easily gets imported as 600+ meters in Strava. This gives a wrong information for the training status and kind of nags on my credibility with those who joined me for the ride 😉 😉Why doesn‘t Strava simply take the well recorded data from Apple, but applies some additional magic during import, that actually goes so significantly wrong?thanks a lot!Thomas

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10 days ago
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jbuechelHub Starter
posted in General Chat
Anyone know anything about the I-elite power meter.

I  haven’t been able to find any real info that isn’t from the company to describe the user experience. Has anyone used this power meter? is it work just hunting on FB market place for a stress based power meter?

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10 days ago
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Hayley Chambers JacksonHub Rookie
asked in General Chat
strava missing data

I seem to be missing all my friends runs from a race this morning in my feed.  If I search individual name I can see it, but feed is missing days.  Have un-installed and reinstalled, and restarted phone...not helping.

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10 days ago

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