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Question

Missing Zwift Screenshots on Strava?

  • December 30, 2024
  • 6 replies
  • 123 views

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Hi everyone,

In my last two Zwift workouts, the screenshots haven’t been added to my Strava activities.

Has anyone else experienced this?

6 replies

Bryant
Community Manager
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  • Community Manager
  • February 13, 2025

Hey ​@OnTheMove,

Just following up, are you still experiencing this issue?


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  • Author
  • Hub Rookie
  • February 24, 2025

Hey ​@Bryant, thank you for following up, the issue is no longer occurring.


Bryant
Community Manager
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  • Community Manager
  • February 24, 2025

Hey ​@OnTheMove,

That’s what I like to hear (or read in this case lol).
Thank you for confirming and being a part of the Hub!


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  • Hub Rookie
  • July 8, 2025

This is currently happening with me. Can I ask how you managed to resolve the issue please?


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  • Hub Rookie
  • January 19, 2026

This happens to me with some frequency and just happened for two back-to-back Zwift rides.  I saw a random comment somewhere that Strava attachment of images to uploaded Zwift activities is delayed (for some reason?) and if you edit the activity on Strava before the images are attached then the later attempt to attach them fails.  I wouldn’t mind some kind of ‘official’ confirmation and/or a repeatable procedure for having the images attach *and* when editing the title and description of an activity is possible.


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  • Hub Rookie
  • January 22, 2026

Neither of the two screenshots I chose for upload in-game have appeared in Strava after over an hour of waiting and resisting the desire to edit the Strava activity.  I guess it wouldn’t be in Strava’s interest to help identify where the failure occurs as it seems likely to me that Strava is where the decision to drop the images is being made (potentially by “declining” the Zwift upload attempt even if it is through a polite ‘try again later’ error code).