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1550 Topics
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GretiNagy97Hub Rookie
asked in General Chat
Syncing data from Apple Fitness

Hi All! I am old-new to Strava. Had an account last year when I used a Garmin watch. There were no issues with syncing my activities. I got my Apple Watch last November. Ever since I was struggling to import data from it to Strava. I created a new Starva account today with a different email address. Finally I managed to connect it to Health and Fitness and my activities from the last 30 days were synced.My question is: Is there a was to sync or import all the rest of the activities that I recorded with my Apple watch since last November?

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akashsmHub Rookie
asked in General Chat
I am not able to share the activity images as it is distorted

I have attached the images produced by strava app when i'm sharing my activity to Whatsapp, Instagram or even just saving the images in gallery. This is happening even when i set activity privacy to 'everyone'. 

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Bryant
Community Manager
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BrandonStravqHub Rookie
asked in General Chat
[Resolved] Issues with Apple Watch and Strava closing mid-workout

Hi all, Reported this to Strava a couple of weeks ago and had no response… so thought I’d try here. Recently, when I record a Weight Training or Workout activity using my Apple Watch, during the session Strava will close randomly and sometimes restart the timer back to the beginning or at least knock a few minutes off. However, when I save the session, most of the time it records the full session (other times knocks a few minutes off). Anyone else experiencing this issue?  UPDATE FROM STRAVA:Hello all! We’re happy to share that this issue has now been resolved in the latest app update. Please ensure that your Strava app is updated to the latest version, and the issue should no longer occur. Let us know if you have any questions - we’re happy to help!

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Bryant
Community Manager
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Javi VegaHub Starter
asked in General Chat
ACTIVIDAD BICICLETA SIN DATOS DE POTENCIA PROMEDIO ESTIMADA NI RENDIMIENTO ENERGETICO

Buenas tardes, desde hace meses no me aparecen correctamente en mis ACTIVIDADES de BICICLETA los DATOS DE POTENCIA PROMEDIO ESTIMADA NI RENDIMIENTO ENERGETICO. He revisado mi perfil y a pesar de no contar con potenciómetro he verificado tengo correctamente configurado mi peso, el de la bici así como mi FTP. Si alguien me puede decir algo se lo agradezco. Gracias.

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MarcouscousHub Rookie
asked in General Chat
Is there a way to report an activity?

Ive been looking at lots of running leaderboards on local segments, and finding that most of them have the number 1 (or sometimes multiple) spots taken up by activities that are obviously not legitimate. For example: person is on a train, person is driving, person is cycling (on an activity labelled as running). The main giveaway is when they are running sub 2min km over the segment. It detracts the achievement of those who have really put in the effort for a quick time.Is there a way to report these activities? I cant seem to find one and if not, I think it would be a useful feature. Thanks

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Jana_S
Superuser
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happy_pace_runningmanHub Rookie
asked in General Chat
I want running to be my first tab and not walking

I was injured and had to take 12 weeks out away from running and I was doing plenty of walks and I resumed my running on the 19th of April and the first tab is still showing walking and it's very frustrating and really annoying me because running used to be the first tab so this week is my 12th week of running so I hope next week it goes back to showing running as the first tab and not walking because I will be very annoyed.

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RodHub Rookie
asked in General Chat
Create a community hub tag for commute-related topics

I would like to be able to find all commute-related topics in one place in the Community Hub so that I can upvote the ones that I agree with.Unfortunately, the search bar is insufficient because not all topics were created with the words “commute” or “Strava Metro” in them. And there might be other keywords that I am unaware of too, but this seems like a random way to discover the universe of commute topics that are available.Can we create a tag for commutes?

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MateorunHub Rookie
asked in General Chat
apple watch not syncing to Strava ⚠️

When recording a run from the  Strava app on my Apple Watch. It is not syncing to the Strava account on my phone. I have tried to restart both my phone and watch, updated all software and even deleted and reinstall the app. Not sure what to do, please help.

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vagner_acorja
vagner_acorjaHub Rookie
asked in General Chat
The weather data doesn't make any sense. This is frustrating. How can I solved it?

For example, in my training today, it says the temperature was 23ºC. This temperature doesn't make any sense! The information should be the average temperature during the activity, or the maximum and minimum. I ran with a final sensation of 29ºC, but Strava says it felt like 23ºC. How can I solved it?

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a.h.321Hub Starter
asked in General Chat
No response from support team?

Please can someone respond to me regarding open ticket #3425231This is the 3rd ticket I have raised regarding this issue, the previous ticket no. is #3412170I've just found the page showing my tickets, the previous 2 have been closed as 'solved' but I haven't received any communication, and I haven't been refunded...

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Lola
Community Manager
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Marco.segoHub Starter
asked in General Chat
equipamiento.

Hola,Borre por equivocación de la sección de equipamiento una bicicleta, hay forma de recuperar los datos? Gracias.

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Jana_S
Superuser
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Berlando MahulaeHub Starter
posted in General Chat
pengembalian danaa

saya ingin meminta pengembalian dana sebesar Rp 220.890 untuk langganan saya yang dibatalkan? Saya benar-benar tidak berencana untuk melanjutkan langganan setelah uji coba gratis berakhir karena saya berlangganan hanya untuk mencoba aplikasi sambil jogging. Saya lupa membatalkan langganan sebelum uji coba gratis berakhir. Uang yang digunakan seharusnya menjadi uang saku saya untuk kebutuhan sehari-hari dan biaya makan jadi saya minta maaf jika saya akan membuat Anda merasa tidak nyaman; Saya harap Anda dapat memenuhi permintaan saya untuk pengembalian dana. Terima kasih.

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Lola
Community Manager
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Ineedmyrefund1600Hub Starter
asked in General Chat
subscription refund

How can I request for my subscription refund? I accidentally subscribed your free subscription without knowing that I'll have to pay if it expired, I barely used the app and without prior notice you automatically deducted the subscription in my account?? A yearly subscription at that.. I want it processed ASAP

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Lola
Community Manager
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MamopiHub Rookie
asked in General Chat
Request to have an illegal segment retrieved from my private property

HelloI have had multiple discussions with Strava regarding an illegal segment which has been created on my private property, which I want Strava to suppress.This segment is endangering users as it is an hazardous one.Strava is continously answering that it is not its role to verify segments whereas my property is clearly identified as private on OpenStreetMaps.I made a complaint to the French authorities but Strava did not change anything. Would anyone be kind enough to help me solve this problem as it seems Strava considers itself above European and French laws ?Is there any way to find the name of the creator of one segment to ask him to suppress it ? Many thanks in advance Jean

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Lola
Community Manager
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chrismacHub Starter
asked in General Chat
Large timing issues using Workout on Strava App on Apple Watch.

For the last couple of weeks whenever I track a workout using the strava app on my apple watch (Series 5) the timing has been well off. For example I did a 55 minute workout this morning that Strava recorded as a 10 hour workout. I Started the work out session on strava on my watch at 5.30am and finished at 6.26am. Strava has it recorded as starting at 8.24pm the night before and finishing at 6.26am. It’s done it repeatedly for a few weeks. Interestingly I’ve done a number of hikes, walks and mountain bike rides during the same period, all recorded on strava using the specific options an the timing has been fine. And as a test I used the apple workout app to record a workout session earlier in the week and it timed it just fine. Anyone got any ideas on why the workout sessions recorded on strava might be timing weirdly? I’ve restarted both my watch and my phone a few times and it hasn’t changed anything.

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Emmagrace1986Hub Rookie
asked in General Chat
My comments are being changed

Twice now, I have posted a comment on a friends activity. I’ll get a notification that they’ve liked it or replied and when I go back, I see that the comment has been changed and shortened. They aren’t long comments, just a couple of words, so I don’t see what benefit shortening them has? Also the really annoying thing is on both occasions, because they’ve been shortened you’ve removed the laughing emoji at the end - turning what was a humorous tongue in cheek comment (totally normally between friends) into a passive aggressive one. It’s really rubbish and the upshot is, I won’t comment on my friends activities now which is a shame - as the social side is Strava is one of my favourite features. Can you explain pls??

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Jana_S
Superuser
Lola
Community Manager
LolaCommunity Manager
published in General Chat
🚨 Known Bugs & Recent Fixes – June 2025News

Hello all - welcome to the June edition of our new monthly series called Known Bugs & Recent Fixes 🐛 Below, you'll find a list of Top 5 Open Known Bugs reported in the Community Hub that we're tracking, along with their statuses and the latest updates. We've also included a section highlighting the Top 5 Recent Fixes we've resolved recently. If you have any questions, let us know below in the comments!  🐞 Top 5 Open Known BugsBug Name Summary Status Notes   Peloton App indoor run uploads are failing. 🔶 Investigating + Workaround Detected Our team is aware of this issue, and is working with Peloton to hopefully resolve this issue going forward. The workaround in the meantime would be to enter the missed activity manually on Strava. We also encourage you to report this issue directly to Peloton Support: https://support.onepeloton.com/   Issues with maps flashing and zooming out the on Android devices. 🟡 Investigating Our team is aware of these issu

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SeanebbastaHub Rookie
asked in The Club Hub
Activities in club

I created a club.I was entering the various activities that will be done in the rest of the summer but I can only choose between running and cycling.is this normal?when I do the activities alone I have much more choice as a sport.

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Mike S.Hub Starter
asked in General Chat
clonned activity

Does Strava automatically detect and delete activities that are cloned? Exmaple activity is recorded with watch and garmin at the same time.

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Jan_Mantau
Superuser
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Mike S.Hub Starter
asked in General Chat
Fake activity time - fake KOM's

Hi, I have a friend whom I suspected of editing routes to get KOMs, he's quite clever at it, but recently he accidentally cloned and didn't remove the original activity in time. He recorded it on a Wahoo Roam, and then after modifying the file, there was no trace of what he was recording with, and his time relative to the completed route was shortened, which also equaled earned KOMs. Unfortunately, he's doing it more and more often, unfairly taking KOMs from people who really train a lot and are good athletes, I've flagged these activities a few times as red flags, but Strava isn't doing anything about it. What can you advise? Because the guy is literally ruining the fun for others.  

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Jana_S
Superuser
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OnTheMoveHub Rookie
asked in General Chat
Missing Zwift Screenshots on Strava?

Hi everyone,In my last two Zwift workouts, the screenshots haven’t been added to my Strava activities.Has anyone else experienced this?

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DanWooHub Rookie
asked in General Chat
hide achievements on ride map

I’m really intent on having my achievements not be written over the map of my ride. Is there anyway that anyone knows how to do this? Is there a setting that will make it so they don’t get written over the map this has nothing to do about hiding my rides from public view or hiding my achievements from public lists. I just don’t want them written on the map.

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matchasippa.ldnHub Starter
asked in The Club Hub
Inspired by movement and powered by Matcha!

Hey everybody! I am always out and about round London and walk and run as much as possible, I have switched caffeine intake from speciality coffee to matcha in the last couple of months and have noticed an incredible added abundance of energy and also recovery in between sessions seems easier. My question is… Has anybody else found that Matcha is great for active athletic gains and rapid recovery in training blocks and or general levels of movement daily? I would be interested to hear what the Strava community has to say. Happy Wednesday vibes to you all!

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Art_PHub Rookie
asked in General Chat
Live segments not displaying on iphone

I have a premium subscription and I also have live segments enabled in the options, but the segments marked with an asterisk are not displayed during training.

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mich67Hub Rookie
asked in General Chat
Flyover not working

Flyover was streaky (not sure how to describe it better). Restarted phone. uninstalled , re installed app. Now it goes extremely slow and goes out of center, so I cant even see But now it also happens with  runs that worked before. Also tried some of my friends . They work just as normal. Tried uninstalling/re installing , cleared cache - all of that multiple times. Restarted phones. Getting really frustrated here. Cant get ahold of support either. 

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